Private Patient Services Officer

1 week ago

Melbourne, Victoria, Australia Peninsula Health Full time

Location:
Melbourne | Southern Metropolitan

Job type:
Full time

Organisation:
Peninsula Health

Salary:
Salary not specified

Occupation:
Administration/Secretarial, Finance, Health and Allied Health, Human Resources, IT and Telecommunications, Other, Medical

Reference: 34356

- Fantastic opportunity to further your career
-
Full Time role
Limited term 6 months:


Monday
  • Friday + one weekend per month

Who We Are and What We Stand For
Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and community care.

To realise this vision we need people who strive for a sense of achievement, take an interest in their individual growth, enjoy innovation and looking for ways to improve and have a passion for communicating and connecting with others.

In representing Peninsula Health, we expect all employees and volunteers to reflect our values:

Be the Best, Be a Role Model, Be Open and Honest, Be Compassionate and Respectful and Be Collaborative. We are One Peninsula Health.

What You Will Be Doing


This dynamic, fast paced and rewarding full time role, 80 hours per fortnight with ADO on a 7 day rotating roster including weekends is required to ensure patients with private health insurance, who would like to elect to be a private patient are given informed financial consent along with assisting overseas and compensable patients with admission paperwork.

The successful applicant will join the Revenue Services team as a dedicated Private Patient Services Officer who is required to interview patients and/or families who have private health insurance to assist with admission paperwork for patients electing to be a private patient.

This is a full time position on a limted term 6 month contract
Shifts are Monday - Friday, , with one weekend per month, and includes some public holidays.

Key Responsibilities:

  • Interview patients and their families with the aim of encouraging use of private health insurance
  • Assist patients and their families in understanding the benefits of utilising their Private Health Insurance
  • Assist with the processing of their claims
  • Liaise and consult with external agencies(eg Medicare, Health Insurance Funds, Veterans Affairs, Transport Accident Commission, Workcover) with regard to routine transactions
  • Provide assistance and advice in relation to Private and Compensable Patient matters across the organisation
  • Support and contribute to the achievement of Revenue Business Support targets and KPIs
  • Conduct data audits to identify errors as per policy and procedure manual

What You Need
Please refer to the Position Description for more information.

What Next
If you experience any issues signing in or registering, please feel welcome to contact us - the People, Experience & Performance Team on
Additional Requirements

This role must be fully vaccinated for Covid-19 and meet the requirements of the Peninsula Health immunisation policy.
Join Peninsula Health and help us to deliver safe, personal, effective & connected care to every person, every time.

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