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Administration Officer

3 months ago


Newcastle, New South Wales, Australia Calvary Full time
#524540 Administration Officer - RT Bookings

Department of Radiation Oncology

Calvary Mater Newcastle

Permanent Part-Time

Permanent Part Time (24 hours per week)
3 days per week - Monday to Wednesday.

Salary Classification:
Administration Officer Level 3 Year 1-2

Remuneration:
$ $ per hour, excluding superannuation.

THE ROLE:


Working within the Radiation Oncology Administration team, this permanent part-time role is three days per week (Mon to Wed), with the possibility of extending days in the future to full-time.


The Administration Officer - RT Bookings role is guided and supported by the RT Bookings Coordinator with daily workflow, which includes updating our patient waitlist (spreadsheet), booking CT & MRI patient appointments and phoning patients with their appointment and preparation details based on their imaging requirements.


DUTIES:

Provide administration practical completion of tasks and customer service as part of the Radiation Oncology administration team service delivery. Including but not limited to front-line customer service to patients as part of our Front Reception team, efficient and accurate processing and completion of Medicare Billing and the associated tasks and processes as part of our Billing team, undertaking administrative processes for referral management, making new patient appointments and SIM appointments for our CT and MRI machines under the guidance of the RT Bookings Coordinator;

Show flexibility and a commitment to various tasks and roles to allow efficient rostering of the administration team to meet the administration service needs of the department.

Provide cover and be rostered to other administration roles to support planned and unplanned leave as required and accept training opportunities in other areas of the administration team for this purpose.


SKILLS:

Demonstrates excellent customer service skills and experience.
Experience in administrative skills and general office procedures.
High level communication, organisational and interpersonal skills.
Ability to work unsupervised with excellent time management skills.
Computer and general literacy with accurate keyboard and data entry skills.
Ability to work proficiently in periods of high demand and activity as a member of a multidisciplinary team.
Demonstrated ability to exercise discretion and confidentiality in respect of hospital matters for patients and staff.

WHY JOIN US?


CMN is an Affiliated Health Organisation providing services to both public and private patients primarily from the Hunter New England area.

Current employees of NSW Health can request to have various leave entitlement balances transferred to CMN on commencement. Leave types may include but not limited to Long Service Leave, Annual Leave and Sick Leave. Applicants are encouraged to discuss this with the Convenor for further information.

Working at CMN gives you access to a great range of benefits:

Fitness Passport.
Gender Neutral parental leave
Annual Leave Loading at 17.5 %
Superannuation contributions at 11%
ADO's each month (for full-time employees)
Novated leasing available for eligible employees
4 weeks annual leave (pro-rata for part-time employees)
Employee Assistance Program (EAP) for staff and family members
Generous Salary packaging options that reduce your taxable income and increase your take-home pay

HOW DO YOU APPLY?

Create a profile in our Calvary People Platform (if you are not an existing user)
Attach a current resume.
Provide a written response to four (4) selection criteria.
Cover letters are optional (1-2 pages max.)

Please note the following:

You will be required to provide evidence of immunisation as required for your role.