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Client Advisor
3 months ago
- Full Time
- Monday to Friday, no weekend work
- Full comprehensive training and onboarding
This full-time position will allow you to exhibit your first-class customer service and administration skills in a professional and community-driven environment.
- Greeting and building rapport with patients.
- Assisting them with bookings and consultations.
- Doing the initial hearing checks.
- Ensuring every patient's visit is an enjoyable and valuable experience.
Client Details
Adecco is thrilled to partner with a global market leader in the hearing care retail market and has over 300 stores across Australia.
Our client prides themselves on having a fun, vibrant and highly experienced team where they enable their employees to grow, evolve, and find longevity.
The Client Advisor role supports the day-to-day running of the store, supporting the Audiologists in customer service, admin, initial hearing screening and local area marketing.
Description
A dynamic and innovative opportunity has been presented for a Client Advisor specialising in front-office management, store operations and sales in
Wendouree, VIC.
As an integral member of our team, your responsibilities will include but are not limited to the following:
- The Client Advisor role provides overall support and coordination to clinics for all front desk requirements for audiologists and our valued clients
- Provide a high level of customer service at all times
- Greeting and liaising with customers upon arriving at the clinic
- Doing initial hearing screenings that are booked and supporting Hearing Care Professionals
- Ensure that compliance guidelines are met for store administration
- Manage the sales stock levels and postsales services
Profile
To be considered for this role, you will be/have:
- Proven experience within an administration role, demonstrating high compliance
- An enthusiastic and approachable individual who prides themselves on a high level of customer service
- An organised and motivated individual with the ability to multitask
- A highly driven individual determined to exceed KPIs/ targets
- Full working rights in Australia
- Current and Valid Full Australian Drivers Licence
Job Offer
What's in it for you?
- Great salary with fantastic benefits and opportunity to earn commission
- Discounted Private Health Insurance and other corporate benefits
- Full training provided with great career and learning development opportunities
- A day off to celebrate your birthday
- Company provided uniform and laundry allowance
These are full-time positions based in
Wendouree, VIC offering a competitive salary, excellent company benefits, and the opportunity to build and develop a meaningful long-term career.