Care Advisor

5 days ago

Ballarat, Victoria, Australia Aged Care Resumes Full time
About the Role

We are seeking a highly skilled and compassionate Care Advisor to join our team at Aged Care Resumes. As a Care Advisor, you will play a vital role in supporting our clients to experience a sense of wellbeing, choice, and independence in their lives.

Key Responsibilities
  • Undertake initial assessments of prospective clients and assist in making recommendations on capacity
  • Assess, monitor, review, and reassess the needs of clients within a holistic framework using a restorative and wellness approach
  • Promote a harmonious team approach by acting as a mentor and supervisor to the Home Care Workers to ensure delivery of community services
  • Facilitate effective client pathway support through case discussions and case conferences, review of feedback including incidents, hazards, and handovers, and monitoring of quality indicators
  • Conduct annual reviews with clients, including revising their care plan, goals, services, and budgets to support our clients in living life to the fullest
Requirements
  • A clinical background as a Social Worker/EN/RN/Allied Health Practitioner/Case Manager - highly desirable
  • Experience and expertise in the provision of services in Aged and Community services
  • Experience and expertise in managing caseloads of clients with complex care needs
  • Experience and expertise in working in a Clinical or Allied Health setting
  • Experience in safety in the Aged Care or Health Sectors
  • Experience in undertaking assessments, care planning, implementation, evaluation, and documentation of quality client care with a person-centred approach and in line with Consumer Directed Care principles
  • The ability to communicate with staff, consumers, service providers, treating health professionals, and other community members to ensure the development of needs-based, consumer-focused service delivery
  • Thorough understanding and ability to support compliance with Safety, Equal Opportunity, and other professional and legal requirements which affect day-to-day care and other services for clients
  • Thrive in a team and appreciate the one-to-one interactions
  • Are committed to being part of a workplace culture based on the BEST way of life (Believe, Excel, Support, and Trust)
The Essentials
  • A current Working with Children's check or willingness to obtain one
  • Current and ongoing flu vaccinations
  • Ability to pass a national police clearance
  • Current First Aid and CPR certificates
  • Current and valid Victorian drivers' license and registered vehicle

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