Current jobs related to Guest Services Agent - Red Hill, Queensland - Lancemore Hotel Group
-
Guest Service Representative
6 days ago
Spring Hill, Queensland, Australia Accor Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Mercure Brisbane Spring Hill. As a key member of our Front Office team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide warm and welcoming...
-
Guest Service Representative
6 days ago
Spring Hill, Queensland, Australia Accor Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Mercure Brisbane Spring Hill. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesDeliver personalized service to...
-
Guest Service Representative
3 weeks ago
Spring Hill, Queensland, Australia Accor Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Mercure Brisbane Spring Hill. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesConsistently deliver...
-
Guest Reservations Specialist
3 weeks ago
Spring Hill, Queensland, Australia Accor Full timeCompany Overview About the Mercure brand Mercure Hotels provide more than just a comfortable stay; they serve as gateways to discovery and exploration. Established in 1973, Mercure is dedicated to showcasing the unique treasures of each location. With over 950 hotels in more than 60 countries, guests are welcomed into a setting that reflects local...
-
Guest Reservations Specialist
3 weeks ago
Spring Hill, Queensland, Australia Accor Full timeCompany Overview About the Mercure brand Mercure Hotels provide more than just a comfortable stay; they serve as gateways to local experiences and adventures. Established in 1973, Mercure has dedicated itself to revealing the hidden gems of each destination. With a network of over 950 hotels in more than 60 countries, guests are welcomed into an...
-
Guest Reservations Specialist
3 weeks ago
Spring Hill, Queensland, Australia Accor Full timeCompany Overview About the Mercure brand Mercure Hotels provide more than just a comfortable stay; they serve as gateways to discovery and adventure. Established in 1973, Mercure is dedicated to enlightening guests about the unique treasures of each location. The brand prides itself on maintaining high-quality standards while embracing local culture....
-
Food and Beverage Service Associate
4 days ago
Red Hill, Queensland, Australia Lancemore Hotel Group Full timeAbout the RoleWe are seeking a skilled Food and Beverage Attendant to join our team at Lancemore Lindenderry Hotel. As a key member of our Food and Beverage & Events team, you will be responsible for delivering exceptional service and dining experiences to our guests.Key ResponsibilitiesReporting to the F&B and/or Restaurant Manager, you will be responsible...
-
Customer Service Agent
1 week ago
Cannon Hill, Queensland, Australia Coles Supermarkets Full timeAbout the RoleWe're seeking a Customer Service Agent to join our team at Coles Supermarkets. As a key member of our delivery team, you'll be responsible for safely navigating our iconic Coles vans through busy streets and suburban roads to deliver customer orders to their homes.Key ResponsibilitiesPick and pack orders to the highest standard, ready for...
-
Customer Service Agent
7 days ago
Cannon Hill, Queensland, Australia Coles Supermarkets Full timeAbout the RoleWe're seeking a Customer Service Agent to join our team at Coles Supermarkets. As a key member of our delivery team, you'll be responsible for safely navigating our iconic Coles vans through busy streets and suburban roads to deliver customer orders to their homes.Key ResponsibilitiesPick and pack orders to the highest standard, ready for...
-
Customer Service Agent
2 weeks ago
Cannon Hill, Queensland, Australia Coles Supermarkets Full timeAbout the RoleAs a Customer Service Agent with Coles Supermarkets, you will be responsible for delivering exceptional customer experiences by safely navigating your local neighbourhoods to deliver customers' shopping to their homes.Key Responsibilities:* Safely drive and navigate through busy streets, suburban roads, and/or regional areas* Pick and pack...
-
Customer Service Agent
1 week ago
Cannon Hill, Queensland, Australia Coles Supermarkets Full timeAbout the RoleAs a Customer Service Agent with Coles Supermarkets, you will be responsible for delivering exceptional customer experiences by safely navigating your local neighbourhoods to deliver customers' shopping to their homes.Key Responsibilities:* Safely drive and navigate through busy streets, suburban roads, and/or regional areas* Pick and pack...
-
Customer Service Agent
3 days ago
Cannon Hill, Queensland, Australia Coles Full timeAbout the RoleWe're seeking a Customer Service Agent to join our team as a Delivery Driver. As a key member of our delivery team, you'll be responsible for safely navigating our iconic Coles vans through busy streets and suburban roads to deliver customer orders to their homes.Key Responsibilities:Deliver customer orders to their homes during the day or...
-
Reservations Coordinator
1 week ago
Spring Hill, Queensland, Australia Accor Full timeJob Title: Reservations AgentJoin our team at Mercure Brisbane Spring Hill as a Reservations Agent and play a crucial role in delivering exceptional guest experiences.About the Role:The Reservations Agent will be responsible for handling reservations, guest inquiries, and providing personalized services to ensure the highest level of satisfaction.Key...
-
Customer Service Agent
5 days ago
Cannon Hill, Queensland, Australia Coles Full timeAbout the RoleWe're seeking a Customer Service Agent to join our team as a Delivery Driver. As a key member of our delivery team, you'll be responsible for safely navigating our iconic Coles vans through busy streets and suburban roads to deliver customer orders to their homes.Key Responsibilities:Deliver customer orders to their homes during the day or...
-
Guest Services Assistant Manager
3 weeks ago
Spring Hill, Queensland, Australia Accor Full timeCompany Overview About the Mercure brand Mercure Hotels provide more than just a place to rest; they serve as gateways to exploration and discovery. Established in 1973, Mercure is dedicated to showcasing the unique treasures of each location. With over 950 hotels in more than 60 countries, guests are welcomed into an environment that reflects local...
-
Housekeeping Attendant
6 hours ago
Red Hill, Queensland, Australia Lancemore Hotel Group Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Housekeeping Attendant to join our team at Lancemore Lindenderry Hotel. As a key member of our Housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and presentation in our public areas and guest rooms.Key ResponsibilitiesCleaning public areas and...
-
Hospitality Attendants
3 weeks ago
Red Hill, Queensland, Australia Lancemore Hotel Group Full timeAbout the RoleWe are seeking highly motivated and enthusiastic individuals to join our Food and Beverage team as Food and Beverage Attendants. As a Food and Beverage Attendant, you will be responsible for providing exceptional service and dining experiences to our guests.Key ResponsibilitiesDeliver outstanding customer service and ensure a positive...
-
Operations Supervisor
2 days ago
Red Hill, Queensland, Australia Lancemore Hotel Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Operations Supervisor to join our team at Lancemore Lindenderry Red Hill. As a key member of our food and beverage operations team, you will be responsible for ensuring the smooth execution of events and weddings, providing exceptional service to our guests, and maintaining the highest standards...
-
Operations Supervisor
7 days ago
Red Hill, Queensland, Australia Lancemore Hotel Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Operations Supervisor to join our team at Lancemore Lindenderry Red Hill. As a key member of our food and beverage operations team, you will be responsible for ensuring the smooth execution of events and weddings, providing exceptional service to our guests, and maintaining the highest standards...
-
Red Hill, Queensland, Australia Lancemore Hotel Group Full timeDiscover Your Dream Career at Lindenderry Red Hill HotelWe are always on the lookout for dedicated and passionate individuals to join our team at Lindenderry Red Hill Hotel. Whether you're seeking casual or permanent work, we invite you to express your interest in the following areas:HousekeepingAs a Housekeeper, you will be responsible for ensuring our...
Guest Services Agent
3 months ago
Join this award winning team.
Lancemore Lindenderry Red Hill are the recent recipients of 'Regional Property of the Year' as named by HM Magazine and Lancemore Hotels 'Hotel of the Year' - just to name a few:
-
Permanent FT role available:
Competitive salary, full time role, flexible work hours and Free "YOU" Day- get a paid day off on your birthday
Join a supportive, friendly Front Office Team at our luxurious, multi-award winning Lindenderry Hotel delivering genuine hospitality and a boutique experience to our corporate and leisure travelers.
ABOUT THE ROLE:
- Deliver exceptional guest experiences at every part of the journey including reservations, arrivals, departures and throughout their stay
- Be an ambassador for the hotel, positively representing and promoting our boutique brand
- Be a key part of the guest experience, interacting wherever and whenever possible
- Ensure a smooth check in and out process for our guests utilising the Hotel's PMS system
- Answer and process reservation enquiries, make recommendations and upsell rooms according to availability
- Coordinate with other departments
- Answer and dispatch both incoming external and internal calls
- Maintain sufficient knowledge of all room rates and available packages
- Follow up on all guest requests and complaints
- Be a key part of the guest experience, interacting wherever and whenever possible
ABOUT YOU:
- Have a desire to genuinely help people
- Front Office/reservation experience preferred, but not essential
- Success in a similar role preferred but not essential, we are employing on attitude not just experience
- Deliver exceptional guest service and get a kick out of helping, problemsolving and being accountable for your workload
- An acute eye for detail and exceptional interactive social skills
- Ability to work under pressure in a varied, fast paced environment, by taking initiative and working collaboratively
- Commitment with flexibility to work mornings, evenings, overnights, weekends and public holidays
- Positive mindset and a can do attitude
ABOUT US:
Lancemore Lindenderry Hotel
A winner of multiple awards including, Conde Nast Traveler's Readers Choice Awards, Lindenderry is set in the very heart of Red Hill on 34 stunning acres of gardens and vines.
soul-enriching nature, artisan produce and mere minutes from the region's most revered wineries.
Lancemore Hotel Group
Founded in 1986,
The Lancemore Group is a leading Australian boutique lifestyle brand.
- Our Hotels offer boutique accommodation, conferences & meetings, weddings & events, wellness spas, critically acclaimed restaurants and awardwinning wines.
- We are rapidly expanding across Australia and are unique in being a family owned company that combines the head of a large operation with the heart of a family company.
- You will be joining a high performing workplace that believes in developing new talent, empowering our people to drive their own results, career progression opportunities and generous staff discounts.
Our Values
Fun | Authentic Hospitality | Caring | Ownership Mindset | Performance | Growth
Follow us on Linked in