Current jobs related to Client Services Representative - Waterloo - Winning Group

  • Client Services Representative

    4 months ago

    Waterloo, Australia Winning Group Full time

    **Company Description** At Winning Group, we pride ourselves on being more than just a run-of-the-mill retail company. We are an award winning experience company, driven by people, science, and our mandate to leave the world a better place. As a fourth-generation, family-owned Australian business, we’re set apart from our competitors by our innovative...

  • Sales Development Representative

    4 months ago

    Waterloo, Australia Pope Recruitment Pty Ltd Full time

    **Sales Development Representative needed in Waterloo, NSW** Pope Recruitment, a leader in the recruitment industry, is on the hunt for a driven Sales Development Representative to join our team. We're dedicated to connecting top talent with premier organisations, and we need your help to expand our reach and impact. **Location**: Waterloo, NSW **About...

  • Customer Service Representative

    4 days ago

    Waterloo, Australia Winning Group Full time

    {"Job Title": "Customer Service Team Member", "Job Description": "Role OverviewAs a key member of our Service Liaison team, you will play a vital role in delivering exceptional after-sales service to our customers. Your primary objective will be to ensure customer satisfaction and loyalty by providing timely and effective support.Key ResponsibilitiesLiaise...

  • Customer Service Representative

    2 weeks ago

    Waterloo, Australia Winning Group Full time

    Job DescriptionAt Winning Group, we're committed to delivering exceptional customer experiences. As a Service Liaison Team Member, you'll play a crucial role in ensuring customer satisfaction and loyalty.Key Responsibilities:Liaise with customers to diagnose and troubleshoot operational issues with their products, providing guidance and support to resolve...

  • Customer Service

    1 month ago

    Waterloo, Australia Allpress Espresso Full time

    **About Us** We exist for better days inspired by iconic flavour. It’s been three decades since Allpress set up their first independent coffee cart, buying a second-hand roaster and embarking on a bold entrepreneurial journey fueled by passion and the search for great flavour. Our little coffee cart helped introduce specialty coffee to New Zealand and...

  • Entry-level Sales Representative

    3 months ago

    Waterloo, Australia Smart Energy Full time

    Guaranteed hourly base wage with uncapped commissions + bonuses - Monday to Friday hours - NO weekends & 10.30 am Start! - An Unbeatable Work Culture with Major Progression Opportunities! Do you have a passion for sustainability and clean energy? Are you open to learning, talking to potential customers, and helping them to find a solution to their energy...

  • Customer Service Team Member

    2 weeks ago

    Waterloo, Australia Winning Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Service Liaison Representative to join our team at Winning Group. As a key member of our Service Liaison team, you will play a critical role in delivering exceptional after-sales service to our customers, ensuring their satisfaction and loyalty.Key ResponsibilitiesLiaise with Customers: Provide...

  • Nurse Care Coordinator

    1 week ago

    Waterloo, Australia St Vincent de Paul Full time

    {"title": "Nurse Care Coordinator", "content": "About UsAt St Vincent de Paul, we are committed to serving people in need in our community and shaping a more just and compassionate society. We believe that our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Key...

  • Home Care Support Worker cbd

    2 weeks ago

    Waterloo, Australia Gold Care Home Services Full time

    **Gold Care Home Services are looking for passionate and caring professionals to join our team!** **MUST HAVE VEHICLE & COMPREHENSIVE INSURANCE LIVING IN THE CBD ONLY IN SYDNEY, AUSTRALIA** We have multiple positions available across Sydney, with a key focus in Waterloo in Sydney, Australia. At Gold Care Home Services, our staff are our priority, we...

  • Nurse Care Coordinator

    2 weeks ago

    Waterloo, Australia St Vincent de Paul Full time

    About Our OrganizationSt Vincent de Paul Society is a leading provider of community support services, dedicated to serving people in need and shaping a more just and compassionate society. We value diversity and believe that our employees are key to our success. We offer opportunities for growth and development across various teams and services. Key Benefits...

  • Nurse Care Coordinator

    2 weeks ago

    Waterloo, Australia St Vincent de Paul Full time

    About Our OrganizationSt Vincent de Paul Society is a leading provider of community support services, dedicated to serving people in need and shaping a more just and compassionate society. We value diversity and believe that our employees are key to our success. We offer opportunities for growth and development across various teams and services. Key Benefits...

  • Nurse Practitioner

    4 days ago

    Waterloo, Australia St Vincent de Paul Full time

    About UsThe St Vincent de Paul Society is a leading provider of community support services, committed to serving people in need and shaping a more just and compassionate society.We value diversity and believe that our employees are key to our success, offering Learning and Development programs to enhance and grow your career across various teams and...

  • Casual Merchandiser

    3 months ago

    Waterloo, Australia CGL - Retail Services Full time

    **Company Description** CGL - Retail Services** is the retail marketing division of the **Clemenger Group**. With our two market-leading brands, **Creative Activation** and **Clemenger Field Marketing**, we offer unparalleled Sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping and...

  • Service Technician

    4 months ago

    Waterloo, Australia Vestas Full time

    Are you interested in electricity, mechanics, and hydraulics and do you want to play an important part in keeping our wind turbines running? Do you want to contribute to the transition towards a world powered by renewable energy?  Working as a Service Technician at Vestas is your opportunity to leverage your electrical, mechanical, and hydraulic...

  • Customer Support Specialist

    2 weeks ago

    Waterloo, Australia Winning Group Full time

    Company OverviewAt Winning Group, we are more than just a conventional retail entity. We are an award-winning experience organization, fueled by our commitment to people, innovation, and sustainability. As a proud fourth-generation, family-owned Australian business, we distinguish ourselves through our advanced logistics, technology, and premium retail...

  • Merchandise Planner

    4 months ago

    Waterloo, Australia Relier Group Full time

    Work part-time! - Competitive salary + wardrobe allowance - AU womenswear designer client! Join our gorgeous AU Design client in their Waterloo support office. Working in collaboration with the Merchandise Director, you will maintain optimum inventory levels and balanced assortments in order to maximise sales and inventory, to increase profitability and...

  • Registered Nurse

    3 weeks ago

    Waterloo, Australia St Vincent de Paul Full time

    About UsThe St Vincent de Paul Society is a leading provider of community support services, who are committed to serving people in need in our community and shaping a more just and compassionate society. The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local...

  • Head of Partner Marketing

    1 month ago

    Waterloo, Australia Winning Group Full time

    **Company Description** At Winning Group, we pride ourselves on being more than just a run-of-the-mill retail company. We are an award winning experience company, driven by people, science, and our mandate to leave the world a better place. As a fourth-generation, family-owned Australian business, we’re set apart from our competitors by our innovative...

  • Customer Service Consultant

    2 weeks ago

    Waterloo, Australia Reece Group Full time

    Position: Full-Time Bathroom Sales Consultant About Reece Group At Reece Group, we are dedicated to enhancing the bathroom experience for our customers. With over a century of expertise, we pride ourselves on being the leading provider of bathroom solutions, catering to both residential and commercial needs. Role Overview As a Full-Time Bathroom Sales...

  • Head of Partner Marketing

    1 week ago

    Waterloo, Australia Winning Group Full time

    {"title": "Marketing Partner Lead", "content": "Job SummaryAs the key point of contact between our marketing team and our suppliers, you will quickly and effectively understand the needs and priorities of the suppliers you are interacting with and communicate clearly how Winning's marketing activities are benefiting them, whilst maximising internal...

Client Services Representative

3 months ago

Waterloo, Australia Winning Group Full time

Company Description

At Winning Group, we pride ourselves on being more than just a run-of-the-mill retail company. We are an award winning experience company, driven by people, science, and our mandate to leave the world a better place. As a fourth-generation, family-owned Australian business, we're set apart from our competitors by our innovative logistics, technology and luxury retail services. Our brand encompasses a diverse range of entities, all of which are committed to delivering excellence to our valued customers.

Job Description

Client Services plays a crucial role in ensuring the success of our business by providing exceptional post-sales service and support for our exclusive range of products distributed through Winning Group. We are currently seeking talented individuals to join our dynamic team and contribute to our continued growth and customer satisfaction.

  • Provide exceptional customer service, promptly resolving customer queries and concerns.
  • Assist installers and clients with technician enquiries during the installation process.
  • Troubleshoot and diagnose faults with products, offering customers expert suggestions on product usage.
  • Manage the warranty process, including spare parts ordering, technician arrangements, and regular client updates.
  • Maintain detailed records of all customer enquiries, ensuring accurate information for future reference and supplier claims.
  • Collaborate with the Client Services Supervisor to stay updated on product knowledge and diagnostic material.
  • Support the Service Liaison during peak periods and assist the Customer Experience team with escalated cases requiring detailed notes or technical insight.
  • Coordinate with the Finance and Admin teams to process credits, refunds, or sales returns for faulty products.

Qualifications

  • Must have Permanent Unrestricted Australian Working Rights.
  • Excellent verbal and written communication skills.
  • Ability to work efficiently under pressure and adapt to changing priorities.
  • Strong ability to build rapport with customers and suppliers.
  • Proficient computer skills.
  • Outstanding problem-solving skills with a can-do attitude.

Additional Information

  • Annual Base Salary $60,000 + Super.
  • Permanent full-time position.
  • Monday - Friday 8:30am - 4:30pm
  • Indulge in a weekly breakfast BBQ, where you can start your day with delicious food and connect with colleagues in a relaxed and enjoyable setting.
  • Friday festivities, including after-work drinks, engaging evening social events, and exciting raffles to end the week on a high note.​​​​​​

Benefits

  • Exciting career advancement opportunities await as we are a rapidly growing company that values promoting from within our talented team
  • Our in-house Training Academy provides ongoing training (incl. nationally accredited Cert III and Cert IV) and development opportunities, ensuring that our employees have the chance to enhance their skills and knowledge.
  • Experience Winning Perks with exclusive discounts, deals, and savings on a diverse array of products and services. From retail and dining to travel, entertainment, wellness, gym and more.
  • Access to an employee assistance program (EAP).

Discover our vibrant community and learn more about us at

In the spirit of reconciliation, Winning Group acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.