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Full Time Customer Service

3 months ago

Melbourne, Victoria, Australia Telstra Full time
Employment Type

Permanent

Closing Date

21 Mar :59pm

Job Title

Full Time Customer Service & Sales Consultant MELBOURNE DISCOVERY

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service.

You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.


Job Description:

  • At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered.
And, this is where YOU come in, by playing your part in helping our customers connect:
faster, better and smarter.
About the Role
Are you an experienced Customer Service & Sales professional, who thrives working in a fast-paced and rewarding environment? If yes, then this role is for you
Some of the specifics

  • Telstra Store Melbourne Discovery
  • Cnr Bourke & Swanston St, Bourke Street, Melbourne VIC 3000
  • Store Hours: Monday to Friday 10:00am 6:00pm, Saturday 9:00am 5:00pm, Sunday 10:00am 5:00pm
  • Full Time Positions Available
Duties

  • Provide quality customer service to all customers
  • Maximise sales by providing latest product and service information to our customers.
  • Achieve sales and performance targets
  • Ensure store presentation is in line with retail shop standards
Skills and experience

  • Experience in a customer facing role
  • Proven record of delivering great customer experiences
  • Ability to solve complex problems
  • Effective communication skills
  • Previous experience in a customer facing environment is highly advantageous
Benefits

  • Fantastic career growth prospects
  • Ongoing Product Training & Development
  • In Store Mentor and Support
  • Highly rewarding sales environment
  • Corporate discounts and benefits
How to apply
Additional Details
-_._

  • We work flexibly at Telstra. Talk to us about how this job could be flexible for you._
We're committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.
To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process