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Customer Service Representative License Testing Officer
2 months ago
Customer Service Representative Opportunity
We are seeking an experienced and passionate customer service representative to join our team in the Transport industry. As a Customer Service Representative License Testing Officer, you will be responsible for conducting driver license tests, providing constructive feedback, and carrying out administrative tasks.
Key Responsibilities:
- Conducting driver license tests and assessing candidates
- Providing constructive feedback
- Carrying out administrative tasks such as data entry, issuing written correspondence, and scheduling appointments
- Assisting and responding to customer enquiries
- Promoting and educating customers on available online digital platforms
Requirements:
- Proven experience working in a fast-paced face-to-face customer service environment
- A strong level of resilience and ability to work with KPIs
- Excellent time management
- Eagerness to learn and develop new skills
- The ability to work with various systems and software packages
What We Offer:
We are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Important Note:
Please note that you will be required to complete various assessments before being deemed successful for this position. Additionally, you must have a full Australian Driver's License.