Client Services Officer

1 week ago


Wollongong, New South Wales, Australia NSW Department of Communities and Justice Full time

Division:
Communities and Justice- Location: Wollongong, NSW, AU, 2500- Req ID: 59163
Client Services Officer - Illawarra Access and Demand Team

Location - Coniston

Employment type - Temporary - 210 hours Internship

Salary - Clerk Grade 3/4 equivalent

The 'Stepping Into' Internship Program

  • Are you in your last or second last year at university, or a recent postgraduate?
  • Are you registered with your university's disability services?


If so, the NSW Department of Communities and Justice (DCJ) 'Stepping Into' Internship Program can help you to gain paid, practical work experience relating to various degrees and related disciplines.

DCJ works with the Australian Network on Disability (AND) to offer paid internship opportunities for university students with disability.

We are currently looking for interns for the Winter 2023 intake. The internship will take place between June-August 2023.

The opportunity
Are you looking for an internship opportunity that allows you to make a difference?


The Illawarra Access and Demand Team are looking for an intern who brings enthusiasm and a willingness to try new things to the role of Client Services Officer.


What you'll do
If you are passionate about client service and helping others this may be the opportunity for you

As part of this internship opportunity, you may be tasked with:

  • Some face-to-face opportunities with complex client assessments
  • Working as part of a passionate and supportive team with various backgrounds and experiences.

The team
The Illawarra Access and Demand Team is part of DCJ Housing.

The team is made up of two streams:
Access and Demand and Rent Choice.


The Access and Demand team are responsible for overseeing temporary accommodation including assisting clients experiencing homelessness and those accessing domestic violence refuges.

The Rent Choice team specialise in domestic and family violence supports, as well as finding longer-term housing options.

Download the role description.

We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference.

We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities.

We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Applications close 14 March 2023 at 11:59pm AEST.

Got a question?

Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds.

This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.

**How to apply

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