Customer Service
1 week ago
We are looking for Customer Service Representatives on a permanent full-time basis.
This is a great opportunity to assist the Company in supporting its client, one of the world's largest insurance companies in a fun, vibrant team.
- The hourly rate is $ monthly KPI based incentives up to $300.00
- Work Hybrid after 12 weeks. WFH a few days at the office and from home
- Immediate start
Key Responsibilities include, but not limited to:
- Promoting and educating customers both current and potential on insurance products and services (all outbound calls are triggered by customer warm leads, there is no cold calling)
- Converting warm leads to life insurance and income protection sales
- Effectively use a range of technology and telephony solutions to deliver on sales/customer requirements.
- Developing and maintaining accurate product knowledge
- Providing quality and professional customer service, you will look after customers throughout the process
We're looking for people with:
- Previous experience in customer service and/or a sales role
- Available to work Monday
- Friday between 9.00am and 7.30pm
- Ability to work with targets and KPIs
- Strong attention to detail
- Clear concise communication skills
What Foundever will offer you: - Annual Salary + Super + Leave Entitlements
- The ability to work flexibly the role has a rotating roster and no weekend work
- Growth and further development opportunities in your career
- Free Employment Assistance Program for all staff and immediate family members
- Job security with a fulltime, permanent contract
All applicants must provide Australia work rights and be willing to undergo full background screening which includes police checks an essential and mandatory requirement.
Job Types:
Full-time, Permanent
Salary:
$26.15 per hour
Schedule:
- Monday to Friday
- Rotating roster
Supplemental pay types:
- Monthly bonus
Application Question(s):
- How far away do you reside from North Sydney?
Experience:
- Customer service: 1 year (preferred)
Work Authorisation:
- Australia (required)
Work Location:
In person
Application Deadline: 01/09/2023
Expected Start Date: 04/09/2023
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