Customer Service Representative

2 weeks ago


North Sydney Council, Australia Nine Full time
Company Description

Life at Nine.
Nine's strategy is to create great content, distribute it broadly and engage audiences and advertisers.


We are Australia's largest locally owned media company - the home of Australia's most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment.


Job Description:

Your New Opportunity at Nine


Nine is looking for multiple Customer Service Representatives that are available for full-time employment to join Australian Metro Publishing's Customer Service Centre team in Sydney.


You will be exposed to and assisting customers who subscribe to some of Australia's major publications such as The Sydney Morning Herald, The Australian Financial Review and The Age.

Be part of an exciting team, who are fanatical about providing exceptional customer experiences. We have multiple opportunities available to start immediately.

The role is predominantly working from home with time in the office on a fortnightly basis.

The Customer Service Team operates on a 7 day a week roster.

Employees will work Monday - Sunday on a rotational roster between the hours of 7:30 am and 5:30 pm, Saturday and Sunday 7:30 am - 11:00 am.


  • The start date for this role will be January 9th 2023._

Responsibilities include but are not limited to:

  • Deliver world-class frontline customer service interactions and operations that meet or exceed a number of customer experience targets

Qualifications:

Enough about us, here's a bit about you.

  • Exceptional customer service, active listening and well developed verbal and written communication skills
  • Great attitude and willingness to learn and progress in your career


In return, we offer the chance for you to work with a talented team, in a dynamic working environment where you'll have the opportunity to grow your skills and your career with an industry leader.

Training and development are provided to ensure your success.

The role combines a mixture of working from home and spending time in our fantastic new offices in North Sydney.

To join us and be part of our highly committed, talented, and successful team - connect with us today

Additional Information

What you'll get in return at Nine.

  • Career development and quality training
  • Up to 16 weeks paid primary carer's parental leave
  • Discounts on lifestyle, entertainment, and leisure memberships, including health insurance, dental and gym
  • Access to Future Women a movement to help women connect, learn and lead through unique content and events.
  • Hybrid Working/Flexible working
  • Discounts on products and services with corporate partners including Samsung, Apple, JB HI-FI, HP, Hertz Car Hire and TFE Hotels

Our Commitment to Diversity and Inclusion:

Nine's Workplace Condition of Entry:


Nine is committed to maintaining a safe and healthy workplace and doing what is reasonably practical to protect our people, including visitors to all Nine sites and events.


Disclaimer:
We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes

  • North Sydney Council, Australia Page Personnel Full time

    Permanent Fulltime Opportunity Competitive Salary PackageAbout Our Client:Our Client is a global provider of renewable energy solutions, committed to creating a cleaner, more sustainable future. Their innovative products and services offer reliable and cost-effective renewable energy solutions.As a Customer Service Representative, you will be responsible for...


  • North Sydney Council, Australia Graymont Full time

    Job Introduction:Play a key role in the delivery of customer service processes and services for a global leader in the lime and limestone business. Monday to Friday Office hours, Hybrid working arrangementsAustralia - NSW - North SydneyCompetitive package and hybrid working arrangement. Progress your career in lime and limestone solutions. Join a diverse...


  • North Sydney Council, Australia Nine Full time

    Company DescriptionNine is Australia's largest locally owned media company - the home of Australia's most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want - across Publishing, Broadcasting and Digital.Our Purpose: We shape culture by...


  • Sydney, Australia NSW Government -Service NSW Full time

    **Customer Service Representative - All Service Centre Locations** **Title***: Customer Service Representative (Service Centres) **Salary***: Service NSW Grade 3/4 ($64,592 - $78,769 plus employer's contribution to superannuation and annual leave loading) **Immediately available Locations**: **_ _**: - Bondi, Wynyard, Haymarket,...


  • North Sydney, Australia Healthcare Professionals Group Full time

    **Benefits** - Work with a fantastic team in world leading company - $40-45 per hour - 1-2 month temporary position - Supply Chain related role - Hybrid working model - North Sydney location **About the company** Be part of a global pharmaceutical company operating across the globe located in North Sydney 2060. Our client looks to provide world class...


  • North Sydney, Australia Graymont Limited Full time

    Our Role We are currently recruiting for a Customer Service Representative to be based at our Asia Pacific headquarters in North Sydney. Reporting directly to the Customer Service Manager, you will be responsible for capturing orders, providing delivery updates as well as resolving a variety of enquiries and orders and delivery administration.  You...


  • North Sydney, Australia Graymont Full time

    **Job Brief**: Play a key role in the delivery of customer service processes and services for a global leader in the lime and limestone business. Australia - NSW - North Sydney Competitive package & hybrid working arrangement - Progress your career in lime and limestone solutions. - Join a diverse team within a multinational organization - Monday to Friday...


  • North Sydney, Australia Graymont Full time

    **Job Introduction**: Play a key role in the delivery of customer service processes and services for a global leader in the lime and limestone business. - Monday to Friday - Office hours, Hybrid working arrangements Australia - NSW - North Sydney Competitive package and hybrid working arrangement. - Progress your career in lime and limestone solutions. -...


  • North Sydney, Australia Nine Full time

    **Company Description** Nine is Australia’s largest locally owned media company - the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want - across Publishing, Broadcasting and Digital. Our Purpose: We shape...


  • North Sydney, Australia Nine Full time

    Company Description Nine is Australia’s largest locally owned media company - the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want - across Publishing, Broadcasting and Digital. Our Purpose: We shape culture...

  • Director Operations

    3 weeks ago


    Sydney, Australia NSW Government -Department of Customer Service Full time

    Make a practical difference to NSW small businesses! - Exciting Ongoing employment opportunity - Total remuneration range: $225,740 - $249,843 commensurate with experience - Based in Parramatta **About the role** - Are you looking for an opportunity to be part of an organisation driven to help small businesses succeed and ensuring they have a voice to be...


  • North Ryde, Australia Edwards Lifesciences Full time

    **Key Responsibilities**: - Place and monitor orders (e.g., returns, billing adjustments, recalls, assignments) for external and internal customers (e.g., Sales Representatives, Marketing, BRC) and communicate as needed to ensure high customer satisfaction. - Resolve complex customer service activities including investigating and performing root cause...


  • North Ryde, Australia Edwards Lifesciences Full time

    **Key Responsibilities**: - Place and monitor orders (e.g., returns, billing adjustments, recalls, assignments) for external and internal customers (e.g., Sales Representatives, Marketing, BRC) and communicate as needed to ensure high customer satisfaction. - Resolve complex customer service activities including investigating and performing root cause...


  • Sydney, Australia NSW Government -Department of Customer Service Full time

    **Licensing Representative - Licensing & Funds** **Grade**: Clerk grade 3/4 **Duration**: Various temporary positions up to 12 months **Location**: Parramatta and Gosford **Closing Date**: Monday 14 August [9:59am] **Multiple vacancies across several teams including**: - Building, Business & Workplace Safety We will also be creating a talent pool for...


  • North Ryde, New South Wales, Australia Edwards Lifesciences Full time

    Key Responsibilities: Place and monitor orders (e.g., returns, billing adjustments, recalls, assignments) for external and internal customers (e.g., Sales Representatives, Marketing, BRC) and communicate as needed to ensure high customer satisfaction. Resolve complex customer service activities including investigating and performing root cause analysis under...


  • Sydney, Australia NSW Government -Service NSW Full time

    **Customer Service Representative - Driver Tester Relief Pool** **SNSW Grade 5** **Temporary Contract Full Time up to 12 months** **Location: Sydney Metro** Service NSW is expanding our strong team of Driver Testers. If you are highly motivated and passionate about providing excellent customer service, we want to hear from you. Driver Testers facilitate a...


  • North Sydney Council, Australia Page Personnel Full time

    $70k Plus SuperAbout Our Client:This globally operating owned business has worked within the FMCG space for over 20 yearsThey can offer: Competitive salary packaging $70k plus super Flexible working arrangements Early finishes in Summer (3pm) Fast growing business with multiple career opportunities Regular social events Company discounts World class offices...


  • Altona North, Australia Fashion Biz Full time

    **CUSTOMER SERVICE** Fashion Biz Altona North, Melbourne VIC Customer Service - Call Centre (Call Centre & Customer Service) Full time **The opportunity** **Customer Service Responsibilities list**: Manage large amounts of incoming calls Build sustainable relationships and trust with customer accounts through open and interactive communication Meet...


  • Sydney, Australia Aston Carter Full time

    **Job Snapshot**: **Location**: - Sydney Other**Work Type**: - Contract **Category**: - Admin/Customer Service **Job ID**: - 538970**Job Summary**: **_Several Customer Service Representative opportunities available!!!_** **The Organisation** Our client is a market leader in the online Australian literature market and is looking for several...


  • Sydney, Australia Jivaro Full time

    40% off products discount - 2 mental health days off per year - Long-term job security **CUSTOMER SERVICE REPRESENTATIVE & OFFICE ADMINISTRATOR** **Sydney** - Western Sydney **Salary** - $60k + super **About the company**: Join our globally renowned client, a quality wholesale retailer as their Customer Service Representative. Brands loved by the globe,...