Case Manager

1 week ago

Parramatta, New South Wales, Australia Uniting Full time

This role is responsible for effective delivery and supervision of the high-quality care to youth who are at risk of homelessness.

This includes case management assistance using a strengths-based approach, partnering with clients to effectively meet their individual needs and work towards independence where appropriate, coordinating key processes and preparing regular management reports.

-
Supervise a team /Directly help the vulnerable in the community:


  • Promote recovery and hope in young people:
-
SCHADS Level 4 + generous salary packaging**Programs overseen by a Case Manager HCS role includes:
Outreach
Outreach support includes general outreach, early intervention and assertive outreach.

Using a harm minimisation approach, Outreach builds relationships, provide social assistance, supported referrals and other appropriate measures to address complex and multifaceted support needs of people.

A key focus is on building and fostering a collaborative approach amongst agencies delivering services or otherwise working with clients.


Youth Services


Youth Services provides crisis supported accommodation with case management, for people aged 16-24 years old, who are homeless or at risk of homelessness.

Our services provide support and assistance with education, employment, referral into counselling services, health services, living skills and parenting programs.

As the Case Manager, your role includes but is not limited to:

  • Work in collaboration with other internal and external services to address rough sleeping
  • Conduct regular street outreach with other service providers whilst managing satellite outreach provisions within key partner agencies in Parramatta and Cumberland LGA.
  • Promote, engage and grow community development activities including with schools and at community events to raise awareness of homelessness and services available.
  • Provide developmentally appropriate and responsible case management service to clients
  • Work with clients to develop, implement and review a Case Management Plan

Essential Criteria:

Qualification:

  • Certificate IV in Community Services, Mental Health, Youth Work or other relevant qualification, or equivalent and relevant to the field of work

Experience:

Typically this role will require 3 or more years' experience in your field of expertise.

It is expected that you will possess good skills at navigating a complex organisation, forging relationships, and managing through influence rather than direct authority as required.


  • Demonstrated skills in time management, setting priorities and being able to plan and organise workflows
  • Strong administration skills
  • Ability to work autonomously as well as part of the larger team
  • Knowledge bestpractice guidelines for Specialist Homelessness Services funded services
  • Demonstrated engagement with complex clients
  • Demonstrated experience liaising with other professionals to develop partnerships and referral pathways
  • Driver's Licence

Benefits & culture


As an organisation we celebrate our diversity and welcome all people regardless of ethnicity, faith, sexual orientation and gender identity.

Aboriginal and Torres Strait Islander people and people from a diverse cultural background are encouraged to apply.

  • Salary packaging entitlements (pay less tax), company rewards
  • Ongoing training & development, including cultural awareness training
  • Career progression & development opportunities in a large organization
**_Applications Close - Tuesday 18 July 2023_

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