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People and Culture Business Partner

3 months ago


Brisbane, Queensland, Australia ISS SECURITY PL Full time

ISS IS A PLACE TO BE YOU

We have ambitious goals for how we work, how we impact our surroundings and how we treat our people. It's you that makes the difference to making amazing places, and we believe everyone can influence change for the better.

"Connecting People and Places to Make the World Work Better".

About the role:

Join our ISS team at Brisbane Airport, employed on a Permanent Full-Time basis. Reporting to the General Manager of People & Culture, this true operational HR generalist role will be responsible for all People & Culture activities across our aviation security operations within the airport precinct. This position is a key leadership role in the contract and is a key partner, support and guide in all things related to P&C including end-to-end recruitment & onboarding, learning & development, reward & recognition, employee relations and workplace safety.

Key Responsibilities:

  • Partner with the site leadership team to provide HR and safety guidance across all aspects of the employee lifecycle.
  • Manage end-to-end recruitment and advise on workforce planning through close collaboration with various internal functions including recruitment, RTO, site training and rostering teams.
  • Provide advice on the interpretation of the Enterprise Agreement and ISS Policies and Procedures.
  • Manage complex ER matters including, but not limited to, workplace investigations, disciplinary matters, performance management and employee grievance processes.
  • Represent ISS in meetings and negotiations with employees and Unions to ensure a prosperous relationship.
  • Develop and maintain successful relationships with key stakeholders including site leader's client representatives and union representatives.
  • Drive employee engagement initiatives and devise ways for stronger connection between team members and site leadership to boost morale and improve employee retention.
  • Promote the ISS Cultural Calendar by implementing key Diversity and Inclusion activities for the team across the site.
  • Implement ISS P&C programs, including training, performance appraisals and reward and recognition.
  • Provide advice and support in all HSE matters at site in consultation with the State HSE Manager whilst ensuring regulatory HSE obligations are met.
  • Develop and implement people and safety initiatives ensuring alignment with business strategy and operational requirements.
  • Drive a positive operational culture that fosters open communication and demonstrates a commitment to employee safety, wellbeing and engagement by regularly hosting team meetings and delivering toolbox talks.
  • Work closely with the General Manager - Aviation Security, General Manager - People & Culture (QLD) and the wider People & Culture leadership team.

Key Requirements:

  • Minimum 5 years' experience in a generalist HR role.
  • Relevant tertiary qualification in Human Resource Management or similar (desirable).
  • Previous experience in an Aviation/Airport not required but advantageous.
  • Demonstrated success in delivering people advice and solutions that meet operational and strategic needs.
  • Proven leadership capability managing people & culture requirements within a dynamic operating environment with a large frontline workforce.
  • Ability to pivot focus to manage competing demands within a fast paced, high-pressure working environment.
  • Sound understanding of incident and investigation procedures and regulatory requirements.
  • Possess excellent organisational, time management and effective verbal/written communication skills.
  • Flexibility, resilience and willingness to adapt to and embrace change.
  • Ability to obtain an Aviation Security Identification (ASIC) card.
  • Ability to pass a drug and alcohol test.

Our Benefits:

  • Competitive Salary and free onsite parking.
  • Inclusive and dynamic work environment.
  • Ongoing professional development with internal opportunities within our global organisation.
  • A career defining opportunity for an operational driven HR Leader.

To apply for this role please click on the 'apply' link and complete the online application. You can review your application status and keep up to date with our current vacancies by visiting our ISS Careers Website:

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website.

ISS IS A PLACE TO BE WHO YOU ARE

Every ISS employee, or "Placemaker," is part of both a diverse team and global community of colleagues where different skills, personalities, and life choices are acknowledged and celebrated as part of a positive, inclusive environment. ISS teams come together to care for clients and colleagues, championing talents and uniting with trust in a place open to the true self.

ISS IS A PLACE TO BECOME WHAT YOU WANT

ISS is a global workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care.

ISS IS A PLACE TO BECOME PART OF SOMETHING BIGGER

With over 485,000 employees throughout 46 countries ISS is a company of belonging.