Case Manager

2 weeks ago

Alice Springs, Northern Territory, Australia The Salvation Army Full time

Number of Positions Available:

1

Start your career with The Salvation Army today

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

About the role

We are seeking a values-driven Case Manager who will provide case management support. The role works alongside clients/participants/residents to develop and implement case plans to achieve self-determined goals.

The Case Manager will work with individuals to provide safety planning and connection to other support services including The Salvation Army Towards Independence program, Red Dust, and various homelessness programs.

Key responsibilities

  • Clients are supported and encouraged to achieve own goals within established case plans including taking clients to appointments and advocating for clients to other services providers
  • Undertake intake and assessment with clients to develop a shared understanding of their situation and related problems and strengths
  • Accurate, up to date client records and data is maintained for all clients in accordance to TSA standards and procedures within TSA's identified electronic database
  • Ensuring appropriate preventative action is taken in relation to potential high-risk situations, as per policy and procedure
  • Advocate on behalf of clients with various government and non-government agencies, both verbally and in writing
  • Effective relationships are established with clients that encourage self-determination and participation

This is a full-time, permanent position located in Alice Springs, NT. Salary and conditions are in accordance with the SCHADS Level 4 award.

The ideal candidate would have

  • Degree qualification preferred, in Social work, Welfare, Community Development and with related field work experience and demonstrated high level knowledge in the sector and/or skills attained through previous appointments, service and study/development
  • Or a minimum Certificate IV in Community Services in Social work, Welfare, Community Development and demonstrated related high-level work experience of sector knowledge and skills attained through similar appointments, service and study/development
  • Demonstrated experience in engaging clients who encounter the Justice System and or Corrective Services and willingness to assist in the provision of support in the areas of homelessness, alcohol and other drug dependence, and mental health issues
  • Experience working with people who may not have English as a first language and knowledge of Local Aboriginal Communities and Culture
  • Good time management and organisational skills and case management experience
  • A NT Working with Children Ochre Card check is required prior to commencement
  • A current First Aid certificate or willingness to obtain
  • A current NT driver's license

What we offer
As a registered NFP we offer our eligible employees real and meaningful benefits such as;

  • NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
  • Health, fitness and financial discounts / benefits
  • Paid parental leave - 12 weeks
  • Up to 8 weeks leave per year through our purchase leave scheme
  • Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity
  • Purpose driven career which has positive social and sustainable outcomes
  • Employee Assistance Program - Independent confidential counselling service;
  • Opportunity for career development;
  • An inclusive culture of dedicated, passionate and professional team members
  • Positively supporting and impacting the lives of others through your career contribution

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