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Case Manager

3 months ago


Alice Springs, Northern Territory, Australia Employment Office Australia Full time
  • Ignite change in lives as you tailor specialised programs for Aboriginal women who are at risk of offending or re-offending.
  • Earn a rewarding salary of $99,470 to $106,002 (commensurate with experience) PLUS super, salary sacrifice and more
  • Enjoy a relocation package to help make the beautiful Alice Springs, NT your new home
About the Drug and Alcohol Services Australia (DASA)

We are Drug and Alcohol Services Australia (DASA), a non-profit organisation focused on rehabilitating people struggling with alcohol and drug misuse or dependency in Central Australia. Taking a 'whole person' approach, we work to support individuals to reduce or abstain from harmful drug and alcohol misuse.

After almost 40 years in operation, we now offer various services, including a 20-bed therapeutic community with eight and 12-week programs, Transitional After Care Units to aid participants in semi-independent living, and Independent Living Programs, a Sobering-Up Shelter and Outreach Program and also two Alternative To Custody programs.

We aim in everything we do to be a place of healing, and as many of our clients are First Nations, we ensure cultural understanding is at the forefront of all of our programs, and our interactions.

Working primarily on Arrernte country, we work with our communities, stakeholders and funders, to ensure all DASA service users are treated fairly, respectfully and without discrimination.

About the Program

The ATC (Alternative to Custody) program is a three-year pilot project targeted at Aboriginal women who are at risk of offending or re-offending. Embedded within a culturally competent framework, the project will provide access to employment and training opportunities as well as tailored rehabilitation services, to ensure women do not have any further negative contact with the criminal justice system.

About the Opportunity

We are now looking for a full-time Alternative to Custody Case Manager based in Alice Springs, NT.

This role reports to the Alternative to Custody Coordinator and is responsible for delivering high-quality, culturally competent support and rehabilitation services to Aboriginal women at risk of re-offending.

More specifically, your responsibilities include but are not limited to:

  • Delivering trauma-informed, culturally safe residential support
  • Developing and facilitating community-based programs for relapse prevention, harm reduction, and well-being
  • Contributing to the formulation and review of resident plans
  • Building supportive relationships with clients and their families
  • Ensuring the comfort and dignity of residents
  • Performing assessments and intakes as required
  • Participating in the development of new program content
  • Maintaining accurate case notes and documentation
About You

To qualify, you will require a Diploma in Community Services (AOD, Mental Health, Case Management or Human Services). A minimum of 5 years experience in Case Management will also be considered essential.

Other requirements include:

  • A current and valid driver's license – must be able to drive manual
  • National Police Check
  • Ochre Card (Working with Children Clearance)

Quick facts about you:

  • You are someone who has a proven ability to set and uphold strong boundaries
  • You are experienced & confident in facilitating therapeutic/psycho-social group programs
  • Demonstrating excellent communication skills, you can navigate confidently in diverse settings, from the bush to prison and courtrooms
  • Embracing a non-judgmental approach, you strive to see the best in everybody and actively work towards achieving clients' goals

No two days will be the same in this role, and your ability to adapt to changing priorities will serve you well, as will your ability to learn about local culture and lore, and listen to the ways you can incorporate this into the service.

All employees are required to submit to regular and random alcohol and drug testing by breath, urine, and mouth swab analysis.

About the Benefits

When you join DASA, you will have the opportunity to contribute significantly to this Outreach program and to the lives of the individuals you touch. For this, you will receive an attractive salary circa $99,470 to $106,002 (commensurate with experience) PLUS super, and some other great benefits.

Benefits include:

  • $15,900 salary sacrificing PLUS remote area benefits
  • Team lunches and annual team-building events
  • 6 weeks annual leave
  • Relocation assistance up to $3000
  • 4 paid mental health days in addition to sick/personal leave
  • Be part of our supportive DASA community
  • Opportunities for progression and work on other projects

Ready to Apply?

Are you an experienced case manager looking to make a vital difference in the lives of a community and help clients have no further negative interactions with the criminal justice system? Apply Now.


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