Wholesale Strategic Change Manager

2 weeks ago


Sydney, New South Wales, Australia HSBC Full time

Career choices can make a big impact.

At HSBC, we believe in Creating Endless Opportunities. By leveraging our unique expertise, capabilities, and perspectives, we offer opportunities for our customers and colleagues worldwide. We bring together individuals, ideas, and resources that foster progress and growth, contributing to a better world for everyone.

Joining HSBC in Australia means gaining access to tailored professional growth opportunities, competitive compensation, a flexible work culture, and a variety of employee perks. These include top-notch subsidized health coverage, enhanced parental benefits, discounted gym memberships, bonus leave days, and wellness programs.

In the role of Digital Product Manager, you'll play a vital part in Wholesale Strategic Change, supporting HSBC's initiative of Large-Scale Digitalization. Reporting to the Head of Strategic Change, you'll focus on developing the Digital Product strategy for the Wholesale Bank, crafting innovative solutions that cater to evolving business needs. This involves collaborating with stakeholders across Wholesale banking, using Artificial Intelligence (GenAI) and Digitization technologies.

Working at HSBC, you become part of a dynamic global organization with the chance to influence technology adoption at a global level. You'll contribute to enhancing technology innovation and user experience internally and for client services.

Your key duties will include:

  • Defining a clear product vision and strategy aligned with Wholesale Bank objectives, leading digital product development from inception to launch, ensuring they meet market demands.
  • Collaborating with teams in technology, design, marketing, operations, and client coverage to ensure successful product delivery and adoption.
  • Conducting market research and competitive analysis to drive innovation and differentiation.
  • Incorporating customer feedback to enhance user experience and satisfaction throughout the product development cycle.
  • Implementing agile practices to facilitate efficient product development, using data-driven insights to make informed decisions.
  • Building relationships and engaging with key support functions like Risk, Compliance, Legal, etc., to drive Digital transformations.
Requirements

To excel in this role, you'll need:

  • Experience as a Product Owner in the financial services sector, ideally in commercial banking or fintech.
  • Strong leadership and project management skills, capable of inspiring cross-functional teams.
  • Proficiency in digital technologies, software development, and agile methodologies.
  • Excellent analytical and problems-solving abilities with a data-driven decision-making approach.
  • Outstanding communication skills and the ability to collaborate effectively with stakeholders.
  • Empathy for customer and colleague needs, dedicated to delivering exceptional user experiences.
  • Commercial acumen, with a focus on balancing risks and rewards for business profitability.
  • Attention to detail and the ability to work independently or as part of a team.
  • Bachelor's degree in Finance or a related field.

Candidates with Australian PR/Citizenship or New Zealand Citizenship will be given preference, or those with unrestricted work rights in Australia.

HSBC is committed to promoting inclusivity and fostering a workplace culture that values all employees. We provide continuous professional development, flexible work options, and an inclusive growth environment. We encourage applications from diverse backgrounds.

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