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Wholesale Assistant

3 months ago

Sydney, New South Wales, Australia Jivaro Full time
work with an Australian designer brand
- fantastic culture

  • Attractive salary package
  • To increase sales and profits for the company by providing
excellent customer service and support to wholesale clients

  • To develop strong, long lasting relationships with wholesale
customers through outstanding communication and customer

service

  • To provide administrative support to the wholesale
department, including order processing, invoicing, and

shipments

  • To maintain accurate records of all wholesale transactions and
communicate effectively with other departments within the

company to ensure timely and efficient order fulfillment

  • To contribute to a positive, professional work environment by
exhibiting a high level of teamwork, cooperation, and respect

for others

KEY FUNCTIONS:

  • Coordinate with customers to ensure timely delivery of
products

  • Prepare shipping documents and arrange for shipments
  • Handle customer inquiries and complaints
  • Provide support to wholesale account managers
  • Weekly ATS reports
  • Weekly Shipping reports
  • Occasionally perform duties outside of your specific function
that contribute to the overall success of the business

KPIs:

  • Through outstanding customer service maintain healthy
relationships with customers, suppliers and internal team

  • Sales Orders well maintained and keyed in a timely manner
  • Reports distributed by due dates
  • Timely deliveries to customers

REQUIRED SKILLS

  • The skills and qualifications needed for the role of Wholesale
Assistant include excellent communication skills, strong

organizational skills, and the ability to multitask. Additionally, a

successful Wholesale Assistant will be detail oriented and have

an understanding of the wholesale industry

  • Excel
  • Intermediate to advanced