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Claims Manager
3 months ago
We are looking to recruit a Claims Manager who will be responsible for driving business plans and strategy, supporting our claims teams to meet targets, as well as overseeing the delivery of claims services to clients to maximise financial objectives and ensure internal and external compliance benchmarks are met.
The role will report to our Workers Compensation Manager, and will lead 2 Team Leaders, who in turn manage teams of Case Managers.
What you'll gain:
This role will present a fantastic opportunity to join a global iconic insurance organisation, at an exciting time, as we transform ourselves through an ambitious program of change and growth.
Allianz are leaders in Workers Compensation, with operations in every state so there will be plenty of opportunity for you to make your mark and bring fresh insights and ideas to the table.
You'll be working for an organisation where you'll be recognised for the difference you bring and will have the opportunity to take deep ownership of your work and drive your career.
You'll work with a highly experienced leader, who provides their reports with a good balance of autonomy and support, strongly focused on empowering the team to undertake their roles and be high performersResponsibilities in the role:
- Access available reporting to analyse claims portfolio performance and, where necessary, make changes to strategy to deliver against KPIs.
- Maintain a customercentric culture in relation to Government, Regulator and Customer relationships through prompt resolution of issues raised including meeting all licence and legislative standards.
- Oversee the delivery of a strategic claims and injury management approach to maximise Return to Work (RTW) outcomes and minimise incurred costs.
- Support and contribute to an environment where team members can thrive, gain satisfaction from their efforts and are advocates for the AAL business.
- Participate as a member of the local branch leadership team to drive performance and ensure appropriate support is provided to other key areas including account management and underwriting.
- Participate as a member of the national claims' leadership team including the completion of monthly reporting and contribution to national initiatives to improve performance and outcomes.
- Responsibility for ensuring all remedial actions arising out of audits, National Insurer Data Specifications (NIDS), etc are completed and that team members complete all necessary compliance training.
To be successful:
- You'll require a strong background in Workers Compensation insurance, coupled with a solid track record in leading high performance team
- Interaction with legal and third part providers.
- Understanding of relevant regulatory and/or legislative compliance requirements that impact the organisation.
- Ability to communicate effectively and work collaboratively with diverse team members.
- Demonstrated evidence of technical proficiency with systems, software, databases, reporting and communication tools.
- Demonstrated ability to lead, coach and empower people to develop individual and team potential.
About us:
Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer.
Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We do this through delivering a great customer experience that is the result of appreciating each other every single day, showing heart by really listening and seeing things from the perspective of others by always asking, "how can I help?".
Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced.We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.
- #LI-AllianzAU_Job Level:
Management
Location:
- Hobart, TAS, AU, 7000
Available until:30/06/2023
Area of Expertise:
Customer Services & Claims
Unit:
Allianz Australia
Employing Entity:
ALLIANZ AUSTRALIA SERVICES PTY LTD
Job Type:
Full-Time
Remote Job:
Hybrid working
Employment Type:
Permanent
ID:
26825
