Manager Student Information Systems

1 week ago


Sydney, New South Wales, Australia University of New South Wales Full time

Manager Student Information Systems

  • Employment Type: Full-Time (35-hour week)
  • Duration: Ongoing role
  • Remuneration: From $138, % superannuation and leave loading)
  • Location: Kensington NSW (Hybrid Flexible Working)

Why your role matters

The Manager Student Information Systems (SIS) role sits within the Student Systems & Projects teams of the Registrar and Student Services portfolio (RaSS). This role is responsible for curating and developing the pipeline of prioritised strategic projects to ensure efficient business delivery.

The Manager SIS will provide expert support in project and portfolio definition and spend 50% of their time supporting strategic planning activities, whilst the other 50% will be on team management and actively working within projects directly. In partnership with other key stakeholders, this role will raise the overall maturity and quality of RaSS's project delivery by continuously refining and improving processes, standards and practices. In addition, this role will improve capability for both internal and contingent workforce of the Student Systems & Projects unit within RaSS.

Specific accountabilities for this role include:

  • Lead assigned project functions including funding proposal and business case preparation, business project planning and forecasting, and other key activities to support effective business project delivery and benefit realisation.
  • Represent the business and lead project delivery ensuring projects meet approved milestones and benefits are fully realised.
  • Provide accurate information and data on the progress and performance of projects, particularly for Steering Committee and other governance forums.
  • Engage in a systematic and integrated way to share information with internal and external stakeholders, to shape strategy and deliver long term sustainable improvements to in-scope systems and processes that ensures UNSW is well placed to meet changing demands and priorities.
  • Support the strategic development of the portfolio and pipeline to align with and support RaSS's strategic direction and adopt a business-like and student centric culture.

About You:
You will hold a relevant qualification, or equivalent level of knowledge, and relevant experience within data management and business improvement processes alongside:

  • Demonstrated experience with business requirements analysis and business process analysis using the appropriate frameworks.
  • Experience identifying and mapping current state processes and creating future state business processes.
  • Demonstrated experience in applying lean six sigma, or equivalent, principles (Certification desirable).
  • Advanced skills in the use of standard office toolsets including spreadsheets, drawing/diagramming tools (such as Excel, PowerPoint, Word and Viso).
    • Excellent analytical skills and problem-solving skills to critically evaluate information gathered from multiple sources.
  • Proven ability to reconcile conflicts, decompose high level information into more detail and the ability to abstract from low level information to a more general understanding.
  • Excellent organisational skills and attention to detail to create accurate reports.
  • Demonstrated success in developing and maintaining excellent professional working relationships with stakeholders to develop trust and confidence in business process improvement initiatives.
  • A sound knowledge and understanding of business processes and core student administration systems within a tertiary education environment, as well as change management principles, would be highly advantageous.

The Organisation

UNSW isn't like other places you've worked. Yes, we're a large organisation with a diverse and talented community; a community doing extraordinary things. But what makes us different isn't only what we do, it's how we do it. Together, we are driven to be thoughtful, practical, and purposeful in all we do. If you want a career where you can thrive, be challenged and do meaningful work, you're in the right place.

Benefits and Culture:

UNSW offers a competitive salary and access to UNSW benefits including:

  • Flexible working
  • Additional 3 days of leave over the Christmas period
  • Access to lifelong learning and career development
  • Progressive HR practices
  • Discounts and entitlements

More information on the great staff benefits and culture can be found here.

To Apply: Please submit your CV, Cover Letter and responses to the selection criteria (the skills and experience in the PD) via the 'Apply Now' button.

A copy of the Position Description can be found on .

Applications close: Wednesday 19th June 2024 at 11.55pm

Get in Touch: Chloe Gane – Talent Acquisition Consultant

Applications cannot be accepted if sent directly to the contact listed

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.



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