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Home Care Coordinator

3 months ago

Adelaide city centre, South Australia Lutheran Homes Group Full time
Join a leader in aged care, supporting the delivery of individualised services to our consumers

  • Developmental opportunities ahead as LHG continues to grow in South Australia
  • Access generous NFP salary packaging
  • Permanent fulltime opportunity
About us

Lutheran Homes Group (LHG) is one of SA's largest and continually evolving high quality, not-for-profit aged care and retirement living providers.

We deliver individualised services to in excess of 1,100 aged care residents and home care consumers. An impossible task without our 700 highly valued services staff, care staff and health professionals.


Our aim is to increase the quality of services to our consumers by engaging with our consumers, nurturing our staff; developing our services; and continuing to grow whilst retaining our tradition and history and embracing innovation and contemporary practices.

About the role

We are seeking a full-time Home Care Coordinator to provide support and enhance the quality of life of our consumers based in Adelaide's north-eastern suburbs.


Working closely with a multidisciplinary team, you will collaboratively support our consumers living in the community with individualised service options to enhance their independence, wellbeing and quality of life.

As the primary point of contact you will build relationships with new and existing consumers and their families whilst continuously monitoring, reviewing and re-evaluating the services being provided.


Responsibilities include, but are not limited to:

  • Providing exemplary customer service as the primary point of contact for our consumers and their families
  • Undertaking comprehensive assessments of consumer needs
  • Providing ongoing case management
  • Monitoring costs of Home Care Packages to ensure services and operations are within budget constraints
  • Advocating for consumers and liaising with health professionals and other providers
  • Preparing and maintaining records, documents and reports as required
About you

You are experienced in, and passionate about supporting older people to live their best life, to retain their independence and remain at home in the community, this is what you do best; and you will thrive on the challenge of providing our consumers with the highest quality of care.


You are ready to take-on this genuine, ongoing opportunity to join a dedicated, growing and professional team whilst simultaneously contributing to the expansion of a person-centred, values-based organisation.

You will also have the following skills and experience:

  • Minimum
  • Certificate IV or Diploma in Community Services or relevant discipline or equivalent experience
  • Relevant diploma qualifications highly regarded
  • Three years of community or aged care experience essential
  • Case Management experience
  • Current Drivers Licence
  • Sensitivity to the needs of older people from diverse social, economic and cultural backgrounds
  • Ability to work as part of a team or work autonomously
  • Sound computer skills
Why LHG?

  • Work with passion and purpose to drive positive outcomes in an inspiring and stimulating work environment
  • Utilise your skills and experience to make a real difference in the lives of senior Australians
  • Receive coaching and mentoring from our experienced managers who are invested in your growth and development
  • Unleash your potential with opportunities to learn and grow within the organisation
  • Collaborate with a team of likeminded professionals in a supportive and empowering environment
How to apply

Applications close 11:45pm **Sunday 09 July 2023.