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Customer Service Officer

3 months ago


Newcastle, New South Wales, Australia Chubb Fire & Security Pty Ltd Full time

0013548

Newcastle, New South Wales AU

Customer Service Officer - Newcastle


Are you looking for an exciting new role with an established market leader in Fire Protection? This is an opportunity to join the friendly team at Chubb Tighes Hill where you will be offered employment stability and progression opportunities as well a range of additional benefits that come with working with a market leader.


The role
This role will support our delivery teams across fire protection (alarms and sprinkler systems) service works and installation projects in Newcastle and the Hunter area

This will involve:

  • Performing and supporting all admin functions in a timely and efficient manner
  • Assist Branch personnel with relevant back office procedures
  • Liaising between the business and the customers when needed
  • Booking inductions for techs on new sites
  • Account and invoice reconciliation

To be successful you will need the following:
We are open on experience and qualifications for this role. If you have a customer focused mindset and a can do attitude we want to hear from you. Additionally any further experience in the below would be beneficial

  • Experience in administration, sales or customer service
  • Some exposure to construction or similar
  • Some knowledge of MS Office programs
  • Work, Excel, Outlook
  • Experience working with an ERP system (Pronto preferably)

Benefits

  • Attractive salary package
  • Friendly team environment
  • Excellent job stability and career progression
  • We believe in diversity and inclusion and welcome applicants from different backgrounds. This includes First Nations people, people with disability, LGBTIQA, and all cultural and language backgrounds._