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Technical Sales Support Engineer

3 months ago

Sydney, Australia Alfa Laval Full time

Summary

Responsible for selling Alfa Laval transactional products and services within the assigned area of responsibility and providing direct support to customers.

Qualifications

  • Mechanical Engineering Degree.
  • Additional business qualifications are a plus.

Skills & Experience

  • 8-10 years’ experience in a technical sales role (heat exchangers highly desirable).
  • Demonstrated ability to manage complex sales cycles and meet sales targets.
  • A high level of written & oral communication, negotiation and selling skills.
  • Results/Achievement orientation, Teamwork and co-operation.
  • Experience within a multinational corporation (MNC).

Key Tasks

  • Follow established sales processes and guidelines to promote and sell Alfa Laval Product and services.
  • Investigate and identify parts/products needed by customer.
  • Create and actively follow up transactional quotes.
  • Proactive looking for upselling opportunities.
  • Actively follow up the quote in order to understand if the proposed value is understood and if it is matching the customer needs.
  • Use the CRM tool and other tools in a consistent and qualitative way, to support the sales process and take decisions.