Field Sales Engineer

2 months ago

Sydney, New South Wales, Australia Carrier Full time

About the Role

We are seeking an experienced Sales Engineer to join our team at Carrier, a global leader in intelligent climate and energy solutions. As a Sales Engineer, you will play a critical role in driving the growth of our business by providing technical advice to customers and helping to develop proposals based on their requirements.

Key Responsibilities:

  • Drive Customer Engagement: Build strong relationships with local customers and provide technical support to ensure their needs are met.
  • Develop Proposals: Collaborate with customers to develop proposals that meet their requirements and drive business growth.
  • Technical Resource: Serve as the regional technical resource and single point of contact for the local LenelS2 VAR channel and consultant network.
  • Solution Knowledge: Provide presales field consultancy, quotations, tender support, PoC support, and tailored training to authorized LenelS2 resellers, end users, and consultants.
  • Event Management: Initiate and run live and digital events (webinars & presentations) for VARs, end users, and consultants.
  • Influencer and Driver: Act as a crucial influencer and driver across the LenelS2 Australia and New Zealand community.
  • Internal Collaboration: Contribute and commit to the internal LenelS2 ANZ group.
  • Industry Support: Work with the Sales Management Team to identify and support industry influencers and consultants to further develop and answer the demand for LenelS2 solutions.
  • Executive Support: Support the Regional Sales Manager with executive targeting presentations and demos.
  • Trade Show Representation: Represent LenelS2 at regional trade shows and industry events.
  • Regional Liaison: Serve as the regional technical sales liaison with marketing/engineering/product management/operations/management teams.

Requirements:

  • Subject Matter Expert: Become a Subject Matter Expert in a dedicated vertical industry.
  • Tender Review: Experienced in tender reviews, spec-in, and bid support.
  • Negotiation Support: Prepared to support the sales team in large-scale negotiations.
  • Remote and Onsite Work: Open to remote and onsite activities with a share of 30% business travel under usual circumstances.
  • Technical Knowledge: Solid technical knowledge of integrated security systems.
  • Physical Security Solutions: Brilliant knowledge on how to practically apply Physical Security Solutions to provide added value to end-user operations.
  • Communication Skills: Confident in explaining complex technical solutions to non-technical audiences.
  • IT Terminology: Proficiency in IT terminology, common market applications, and architecture designs.
  • Field Support: Familiarity with field support actions (Trials, PoCs, demos).
  • System Design: Mission-critical system design and engineering (failover, high availability, resilience, system hardening).
  • Education: Bachelor's degree in Industrial Engineering, Business Engineering, or Computer Science and/or equivalent field experience with electronic access control systems, Physical Security Solutions & industry, and/or information technology.
  • Out-of-the-Box Thinking: Prepared to join an out-of-the-box thinking work environment.

Benefits:

We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary.

Our Commitment:

Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better. This is The Carrier Way.

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