Product Specialist

3 months ago

Perth, Australia Capricorn Full time

Who are we?

Capricorn is a member-based financial services organisation which exists to improve the lives of over 25,000 Members across Australia and New Zealand by supporting them in building stronger automotive businesses. We provide products and services including trade credit, risk protection, equipment finance, trade events, travel services, fuel cards and more. Last financial year Member purchases exceeded $2.93 billion and Member returns exceeded $72.5 million.

A great place to work

When you join Capricorn, you become a part of something bigger than a typical company, because as a co-operative we exist to improve the lives of our Members by supporting them in building stronger businesses – not the other way around.

We are purpose-led and are committed to empowering our community to thrive. Our community includes our employees, and we know what is important to them, because we asked And here’s our commitments to you:

  • Provide a diverse and inclusive workplace – because we know how important it is for everyone to be treated fairly and with respect.
  • Give you flexibility – it’s important to recognise we are all unique and need to create work life balance.
  • Offer paid parental leave – that supports both parent’s leave and their transition back to work.
  • Create a fun environment – our social calendar is full up with a range of different virtual and face-to-face events to keep us connected.
  • Work perks – that our employees actually use, such as a fantastic reward and recognition program, wellness program, additional leave purchase and so much more

Role Purpose:
This is a unique role, responsible for driving growth for Capricorn Society Services by promoting and championing value proposition to Market, along with product and service development.

The role will collaborate strongly with internal Capricorn teams and key stakeholders; specifically, Operations, Technology, Sales distribution, Credit, Compliance, and Marketing, to develop and deliver growth and experience initiatives.

The Product Specialist will report into the Product Owner and the broader portfolio team, playing a key role in influencing technical and go to market development of our financial services.

Skills, Knowledge and Attributes:

  • Customer-centric (Members, Suppliers, Users) led approach to understanding needs, problems and opportunities whilst promoting efficiencies to deliver.
  • Provide Product Analysis identifying opportunities for growth and improvement.
  • Creative and action orientated to drive product innovation and improvements.
  • Regularly engage in market research to ensure Capricorn’s current and potential Products are highly valuable and relevant.
  • Assist in managing the Product backlog including the prioritisation delivery of initiatives and defined projects to meet growth, experience and productivity objectives.
  • Understanding of Business Improvement concepts to promote team productivity.
  • Understanding of regulatory and compliance requirements of lending products.
  • Excellent written and oral communication skills
  • Critical thinking - The ability to understand and analyse problems and find solutions.
  • Problem solving - The ability to think creatively and work collaboratively with teams to solve business challenges.
  • Familiarity with data visualisation tools (eg. Tableau, Power BI)

Experience:

  • 2-3 years in a product analyst or related role
  • Proven experience in dealing with customers
  • Experience managing or collaborating on product development projects.

Qualifications:

  • Appropriate tertiary qualifications in a business-related discipline.

Desired:

  • Anti-Money Laundering and Know Your Customer (KYC)
  • Experience in software development lifecycle and agile methodologies.

The next steps

If you think you are the right person for this role and you believe in a Member first culture, then please apply now. Applications will be reviewed as they arrive, so it is better to apply sooner rather than later.

For further information, support with your application and detail on Capricorn, please visit our website at www.capricorn.coop/careers

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