Administration & Customer Service Officer
1 month ago
Administration & Customer Service Officer
About us
Cleanaway is Australia's largest waste management company, providing sustainable waste management solutions where we collaborate with joint venture partners and regulators to serve millions of customers across all market sectors.
Our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry-leading HSE performance. Blueprint 2030 is the evolution to our Footprint 2025 strategy, built on a foundation of zero harm to people and the environment, with three key pillars of focus. This is done through integrating and extending our leading network of infrastructure assets to provide high-circularity, low-carbon solutions, seamless solutions and value for money for our customers.
Our Benefits:
- Competitive Salary Package
- Scope for growth within the business
- Support from a strong network
- Employee share program
- Great staff benefits program, including novated car leasing, salary sacrificing on work-related purchases, discounts on private health insurance, and more.
What the opportunity involves:
Our Solids Waste Services (SWS) Business is Australia’s leading provider of waste services, making a safer, sustainable future possible for the sector. This is an exciting opportunity for an experienced Administration and Customer Service Officer to join our Team. Based on the Narangba site, you will work with a supportive team, where you will be the linchpin. In addition to this high-performing team, you will facilitate the ongoing administration and customer service process to ensure operational effectiveness.
Responsibilities:
- Inbound & Outbound calls to clients for orders, invoicing queries, and other CS-related matters.
- Proactively handle internal and external customer queries via phone, web, and email.
- Manage customer complaints to resolution, following set procedures.
- Maintain accurate records of customer interactions, quotes, and transactions in the CRM system.
- Undertake invoicing tasks as assigned.
- Maintain our CRM Database of customer information.
- Work with our customers to help make a sustainable future possible.
About you?
IT savvy and competent across the MS Office suite, CRM tools, and able to pick up on new technology quickly.
Previous experience in a fast-paced administration / CS role or office environment, as well as a background in logistics, supply chain, customer service, or sales support, will be advantageous.
You are well organised and can prioritise multiple deadlines with exceptional time management abilities.
You have attention to detail and accuracy with your data entry skills.
A flair for customer service and a high level of communication, including telephone etiquette, customer maintenance, handling complaints and remaining calm under pressure.
Accept an uncompromising commitment to the Cleanaway safety-first culture.
Embrace and maintain the “Cleanaway Respect” culture.
You will have a natural interest in sustainability and the environment.
Why join us?
Building a sustainable and inclusive future together. At Cleanaway, our employees come from diverse backgrounds, experiences, skills and needs.
This gives us a deep appreciation of the competitiveness, flexibility, and resilience that diversity brings.
Where it’s a different background or a different way of thinking, we see how our business is stronger with those perspectives being heard.
#LI-MB1
Applications close:
Vacancy no:518859
Work type:Permanent - Full Time
Location:Moreton Bay QLD Australia
Categories:Administration, Customer Service
Back to search results Apply now Refer a friend
-
Amp Bank Customer Service Consultant
3 weeks ago
Adelaide Region SA, Australia AMP Limited Full time**The opportunity** AMP Bank is a branchless digital bank, which offers home lending and a full suite of everyday banking products. We are a growing retail bank that distributes direct to retail customers and through brokers and financial planners. In this role you will directly help AMP to deliver on it’s purpose of “ _Helping People Create Their...
-
Customer Contact Centre Consultant
3 weeks ago
Adelaide Region SA, Australia AMP Limited Full time**The opportunity** You will be given comprehensive initial training to get you off to a strong start, so it doesn’t matter if you have no relevant experience. Your training will continue and you will be upskilled to help your professional development. We have opportunities across Australia and can offer remote and hybrid working (your Talent Consultant...
-
Customer Contact Centre Consultant
1 week ago
Adelaide Region SA, Australia AMP Limited Full timeThe opportunityYou will be given comprehensive initial training to get you off to a strong start, so it doesn't matter if you have no relevant experience. Your training will continue and you will be upskilled to help your professional development.We have opportunities across Australia and can offer remote and hybrid working (your Talent Consultant will...
-
Administration & Customer Service Officer
1 week ago
Moreton Bay Region, Australia Cleanaway Full timeAdministration & Customer Service Officer About us Cleanaway is Australia's largest waste management company, providing sustainable waste management solutions where we collaborate with joint venture partners and regulators to serve millions of customers across all market sectors. Our goal is to be recognised by our customers as the most innovative and...
-
Administration & Customer Service Officer
2 months ago
Moreton Bay Region, Australia Cleanaway Full timeCategories :Administration, Customer Service About us Cleanaway is Australia's largest waste management company, providing sustainable waste management solutions where we collaborate with joint venture partners and regulators to serve millions of customers across all market sectors. Our goal is to be recognised by our customers as the most...
-
Administration & Customer Service Officer
1 week ago
Moreton Bay, Australia Cleanaway Full timeVacancy no: - 518859 - Work type: - Permanent - Full Time - Location: - Moreton Bay QLD Australia - Categories: - Administration, Customer Service **About us** Cleanaway is Australia's largest waste management company, providing sustainable waste management solutions where we collaborate with joint venture partners and regulators to serve millions of...
-
North Service Centre Adviser Consultant
2 months ago
Adelaide Region SA, Australia AMP Limited Full time**The opportunity** The next induction role starts on Monday 10th July and there are opportunities based in Sydney, Melbourne, Adelaide and Brisbane. You will need to attend the first few weeks of training on a full-time basis, but flexible working options may be available including part-time hours, condensed hours, job share or early/late shifts around the...
-
North Service Centre Adviser Consultant
2 days ago
Adelaide Region SA, Australia AMP Limited Full time**The opportunity** The next induction role starts on Monday 10th July and there are opportunities based in Sydney, Melbourne, Adelaide and Brisbane. You will need to attend the first few weeks of training on a full-time basis, but flexible working options may be available including part-time hours, condensed hours, job share or early/late shifts around the...
-
Customer Administrative Officer
3 weeks ago
Moreton Bay, Australia Public Trust Office Full timeWe have an excellent opportunity for enthusiastic individuals to join our Customer Experience and Delivery team located in Redcliffe. We are seeking people who have a strong interest and experience in working within a customer focussed environment undertaking a variety of work and the ability to rapidly acquire the skills and knowledge to be successful in...
-
Administration Officer
4 weeks ago
Moreton Bay Region, Australia Centacare Brisbane Full timeCentacare Community Services is a leading provider of community support services, dedicated to enhancing the lives of individuals and families in need. With a commitment to excellence and compassion, Centacare delivers a wide range of programs and services designed to empower and uplift communities. Role Overview Centacare Community Services is seeking...
-
Administration Officer
4 weeks ago
Moreton Bay Region, Australia Archdiocese of Brisbane Full timeCentacare Community Services is a leading provider of community support services, dedicated to enhancing the lives of individuals and families in need. With a commitment to excellence and compassion, Centacare delivers a wide range of programs and services designed to empower and uplift communities.Role OverviewCentacare Community Services is seeking a...
-
Administration Officer
3 weeks ago
Moreton Bay Region, Australia Centacare Brisbane Full timeCentacare Community Services is a leading provider of community support services, dedicated to enhancing the lives of individuals and families in need. With a commitment to excellence and compassion, Centacare delivers a wide range of programs and services designed to empower and uplift communities. Role Overview Centacare Community Services is seeking...
-
Administration Officer
3 weeks ago
Moreton Bay Region, Australia Archdiocese of Brisbane Full timeCentacare Community Services is a leading provider of community support services, dedicated to enhancing the lives of individuals and families in need. With a commitment to excellence and compassion, Centacare delivers a wide range of programs and services designed to empower and uplift communities.Role OverviewCentacare Community Services is seeking a...
-
Customer Administrative Officer
1 week ago
Moreton Bay, Australia Public Trust Office Full timeWe have an excellent opportunity for enthusiastic individuals to join our Customer Experience and Delivery team located in Redcliffe. We are seeking people who have a strong interest and experience in working within a customer focussed environment undertaking a variety of work and the ability to rapidly acquire the skills and knowledge to be successful in...
-
Customer Administrative Officer
3 days ago
Moreton Bay, Australia Public Trust Office Full timeAbout the role The Customer Experience and Delivery (CED) portfolio at Queensland Public Trustee (QPT) offers trusted financial decision-making advocacy, education, and financial services, empowering Queenslanders to plan and prepare for significant life events. As a Customer Administrative Officer, you will play an important role in delivering high-quality...
-
Station Client Service Officer
2 weeks ago
Moreton Bay, Australia Queensland Police Service Full timeYou will work as part of Caboolture Station where you will be tasked with client services ensuring high standards of communication and customer satisfaction. Your role is an integral part of the administration team providing service and administrative duties to police officers and members of the public. Are you the right person for the job? - Are you an...
-
Customer Administrative Officer
1 week ago
Moreton Bay, Australia Public Trust Office Full timeAbout the roleThe Customer Experience and Delivery (CED) portfolio at Queensland Public Trustee (QPT) offers trusted financial decision-making advocacy, education, and financial services, empowering Queenslanders to plan and prepare for significant life events.As a Customer Administrative Officer, you will play an important role in delivering high-quality...
-
Administration Officer
1 week ago
Moreton Bay Region, Australia Centacare Brisbane Full timeCentacare Community Services is a leading provider of community support services, dedicated to enhancing the lives of individuals and families in need. With a commitment to excellence and compassion, Centacare delivers a wide range of programs and services designed to empower and uplift communities. Role Overview Centacare Community Services is seeking...
-
Service Support Administrator
1 week ago
Moreton Bay, Australia Equans Full time**Offer ID**: - 53041**Métier**: - Support Functions / Admin Support**Contract type**: - Permanent**Schedule**: - Part-time**Country**: - Australia**Looking for a part-time Administration role? Join Our Team at Equans ANZ - A proud world leader in technical services and fit-outs.** Are you an experienced Administration Assistant, with at least 2 years...
-
Administration Officer
2 months ago
Moreton Bay, Australia Children, Youth Justice and Multicultural Affairs Full timeThe key responsibilities of the AO3 level Administration Officer (SCAN) in a Child Safety Service Centre are as follows: - Follow guidelines in relation to human resources, records management, finance, travel and administrative policies and procedures. - Follow guidelines in relation to maintaining vehicle, building and equipment in line with departmental...