Administration Officer

3 weeks ago

Moreton Bay Region, Australia Archdiocese of Brisbane Full time

Centacare Community Services is a leading provider of community support services, dedicated to enhancing the lives of individuals and families in need. With a commitment to excellence and compassion, Centacare delivers a wide range of programs and services designed to empower and uplift communities.

Role Overview

Centacare Community Services is seeking a dedicated Administration Officer with a strong focus on customer service to join our team in Caboolture on a full time basis. The successful candidate will be responsible for providing exceptional customer service to our clients, handling a high volume of calls with professionalism and efficiency. This role also involves maintaining stock ordering, record-keeping, archiving, and distribution of email correspondence.

Key Responsibilities:

  • Respond to a high volume of incoming calls from clients with professionalism and dedication to resolving inquiries efficiently.
  • Provide excellent customer service by addressing client concerns, answering questions, and providing accurate information about our services.
  • Process stock orders and maintain inventory levels to ensure adequate supplies are available for service delivery.
  • Perform record-keeping tasks, including data entry, filing, and archiving of documents to ensure accurate and up-to-date records.
  • Manage the distribution of email correspondence to appropriate team members and ensure timely responses to client inquiries.
  • Collaborate with internal teams to escalate complex customer issues and ensure prompt resolution.

Requirements:

  • Proven experience in customer service, preferably in a high-volume call center or similar environment.
  • Excellent communication skills with the ability to interact effectively with clients over the phone and via email.
  • Strong problem-solving skills and a dedication to resolving customer inquiries in a timely and efficient manner.
  • Proficiency in Microsoft Office suite and experience with CRM software or similar systems preferred.
  • Exceptional organizational skills with the ability to prioritize tasks and manage multiple responsibilities effectively.
  • Commitment to upholding confidentiality and professionalism in handling sensitive client information.

Benefits:

  • Salary packaging options available.
  • Opportunities for professional development and career advancement.
  • Supportive and inclusive work environment dedicated to making a positive impact in the community.
  • Comprehensive training provided on customer service processes and procedures.

If you are a motivated and experienced payroll professional looking to make a difference in the lives of others, we encourage you to apply for this exciting opportunity with Centacare Community Services. Join us in our mission to empower individuals and families to thrive. The role is paid at a level 2.1 ($33.21) under our EBA. Apply now with your resume and cover letter outlining your suitability for the role.

Please note shortlisting and interviews will commence as applications are received. 
The Archdiocese of Brisbane has standards of conduct for workers to maintain a safe and healthy environment for children. Our commitment to these standards requires that we conduct working with children checks and background referencing for all persons who will engage in direct and regular involvement with children and young people (0 - 18 years) and/or vulnerable adults. The organisation is fully committed to child safety and has a zero tolerance to abuse of children or vulnerable adults

  • Administration Officer

    1 week ago

    Moreton Bay, Australia Blue Care Full time

    Reference Number 45163Position Title Administration Officer (Neighbourhood)Employment Type Permanent Full TimeEntity CommunityLocation Tea Tree Moreton Bay IslandsEnterprise agreement Admin/Clerical AO4 Roles Available 1Hours per fortnight 76Position Summary BlueCare Community Care is seeking an organised and dedicated Administration Officer to support the...

  • Administration Officer

    1 week ago

    Moreton Bay, Australia Education Full time

    About Us:Bounty Boulevard State School community encourages and empowers creative and critical thinkers, who are engaged learners within an inclusive and respectful environment.Your Opportunity:As the Administration Officer, you will:As the Administration Officer, you may undertake work across a broad range of corporate service activities, including human...

  • Administration Officer

    3 weeks ago

    Moreton Bay, Australia Children, Youth Justice and Multicultural Affairs Full time

    The key responsibilities of the AO3 level Administration Officer (SCAN) in a Child Safety Service Centre are as follows: - Follow guidelines in relation to human resources, records management, finance, travel and administrative policies and procedures. - Follow guidelines in relation to maintaining vehicle, building and equipment in line with departmental...

  • Administration Officer

    2 months ago

    Moreton Bay, Australia Children, Youth Justice and Multicultural Affairs Full time

    The key responsibilities of the AO3 level Administration Officer (SCAN) in a Child Safety Service Centre are as follows: - Follow guidelines in relation to human resources, records management, finance, travel and administrative policies and procedures. - Follow guidelines in relation to maintaining vehicle, building and equipment in line with departmental...

  • Administration Officer

    3 days ago

    Moreton Bay, Australia Blue Care Full time

    **Reference Number** - 45163 **Position Title** - Administration Officer (Neighbourhood) **Employment Type** - Permanent Full Time **Entity** - Community **Location** - Tea Tree - Moreton Bay Islands **Enterprise agreement** - Admin/Clerical - AO4 **Roles Available** - 1 **Hours per fortnight** - 76 **Position Summary** - BlueCare Community Care is...

  • Administration Officer

    1 month ago

    Moreton Bay Region, Australia Centacare Brisbane Full time

    Centacare, an Agency of the Catholic Archdiocese of Brisbane, is a values-based organisation dedicated to providing services to the entire community, irrespective of religion, circumstance, ethnicity, economic situation, age, gender, or ability. With a workforce of over 3,000 employees and volunteers, Centacare operates in more than 200 locations,...

  • Administration Officer

    1 week ago

    Moreton Bay, Australia Children, Youth Justice and Multicultural Affairs Full time

    The key responsibilities of the AO3 level Administration Officer (SCAN) in a Child Safety Service Centre are as follows:Follow guidelines in relation to human resources, records management, finance, travel and administrative policies and procedures. Follow guidelines in relation to maintaining vehicle, building and equipment in line with departmental...

  • Administration Officer

    1 week ago

    Moreton Bay Region, Australia Centacare Brisbane Full time

    Centacare Community Services is a leading provider of community support services, dedicated to enhancing the lives of individuals and families in need. With a commitment to excellence and compassion, Centacare delivers a wide range of programs and services designed to empower and uplift communities. Role Overview Centacare Community Services is seeking...

  • Administration & Customer Service Officer

    1 month ago

    Moreton Bay Region, Australia Cleanaway Full time

    Administration & Customer Service Officer About us Cleanaway is Australia's largest waste management company, providing sustainable waste management solutions where we collaborate with joint venture partners and regulators to serve millions of customers across all market sectors. Our goal is to be recognised by our customers as the most innovative and...

  • Administration & Customer Service Officer

    1 week ago

    Moreton Bay Region, Australia Cleanaway Full time

    Administration & Customer Service Officer About us Cleanaway is Australia's largest waste management company, providing sustainable waste management solutions where we collaborate with joint venture partners and regulators to serve millions of customers across all market sectors. Our goal is to be recognised by our customers as the most innovative and...

  • Administration & Customer Service Officer

    2 months ago

    Moreton Bay Region, Australia Cleanaway Full time

    Categories :Administration, Customer Service About us Cleanaway is Australia's largest waste management company, providing sustainable waste management solutions where we collaborate with joint venture partners and regulators to serve millions of customers across all market sectors. Our goal is to be recognised by our customers as the most...

  • Customer Administrative Officer

    3 weeks ago

    Moreton Bay, Australia Public Trust Office Full time

    We have an excellent opportunity for enthusiastic individuals to join our Customer Experience and Delivery team located in Redcliffe. We are seeking people who have a strong interest and experience in working within a customer focussed environment undertaking a variety of work and the ability to rapidly acquire the skills and knowledge to be successful in...

  • Office Administration Assistant

    2 months ago

    Adelaide Region SA, Australia Martindale Administration Full time

    Martindale Administration located close to the City of Adelaide. We are seeking a person with a minimum of 2 years' experience in a role with an administration background. A current driver's licence, a satisfactory current police clearance and an annual flu vaccination certificate. Days of work - Tuesday, Wednesday and Thursday. Applicants should possess...

  • Customer Administrative Officer

    1 week ago

    Moreton Bay, Australia Public Trust Office Full time

    We have an excellent opportunity for enthusiastic individuals to join our Customer Experience and Delivery team located in Redcliffe. We are seeking people who have a strong interest and experience in working within a customer focussed environment undertaking a variety of work and the ability to rapidly acquire the skills and knowledge to be successful in...

  • Administration Officer

    1 week ago

    Moreton Bay, Australia Education Full time

    Your role: As the Administration Officer, you may undertake work across a broad range of corporate service activities, including human resource (HR), financial and facilities, and/or undertake a narrow range of duties relating to a specific corporate services function. Assist in identifying and implementing process improvement opportunities for the efficient...

  • Office Administration Assistant

    1 week ago

    Adelaide Region SA, Australia Martindale Administration Full time

    Martindale Administration located close to the City of Adelaide.We are seeking a person with a minimum of 2 years' experience in a role with an administration background.A current driver's licence, a satisfactory current police clearance and an annual flu vaccination certificate.Days of work - Tuesday, Wednesday and Thursday.Applicants should possess a...

  • Administration Officer

    1 week ago

    Moreton Bay, Australia Education Full time

    About the School:Morayfield State High School is a dynamic, growing and ambitious school where we seek to gain the best outcome for each and every student. We are delighted to welcome you to our school community and hope that your school experience is a rewarding and fulfilling one.At Morayfield we are focused on maximising student achievement and wellbeing....

  • Customer Administrative Officer

    3 days ago

    Moreton Bay, Australia Public Trust Office Full time

    About the role The Customer Experience and Delivery (CED) portfolio at Queensland Public Trustee (QPT) offers trusted financial decision-making advocacy, education, and financial services, empowering Queenslanders to plan and prepare for significant life events. As a Customer Administrative Officer, you will play an important role in delivering high-quality...

  • Administration & Customer Service Officer

    1 week ago

    Moreton Bay, Australia Cleanaway Full time

    Vacancy no: - 518859 - Work type: - Permanent - Full Time - Location: - Moreton Bay QLD Australia - Categories: - Administration, Customer Service **About us** Cleanaway is Australia's largest waste management company, providing sustainable waste management solutions where we collaborate with joint venture partners and regulators to serve millions of...

  • Customer Administrative Officer

    1 week ago

    Moreton Bay, Australia Public Trust Office Full time

    About the roleThe Customer Experience and Delivery (CED) portfolio at Queensland Public Trustee (QPT) offers trusted financial decision-making advocacy, education, and financial services, empowering Queenslanders to plan and prepare for significant life events.As a Customer Administrative Officer, you will play an important role in delivering high-quality...