Senior Account Executive
2 months ago
Description:
Marsh is seeking candidates for the following position to be based either in Adelaide or Melbourne office (Hybrid) :
Senior Account Executive (Insurance Broker)
Prime Responsibility
Placement of new business received from an Agent referral agreement, together with the management of an existing portfolio (primarily property & casualty). Provision of high-level client service, including technical and administrative support through the accurate, efficient, and timely production of all policies and related documentation.
What is in it for you?
Professional environment where your career path really matters and is supported in our global organisation No ‘cold calling’ or generating leads Variety of clientele, products, and daily responsibilities Great team environment with energetic and supportive colleagues Genuine work life balance Leading training and development program This is a full-time permanent roleIn this role you will be responsible for:
Account Administration
Achievement of high levels of Agent /client satisfaction through effective placement and administration of the current portfolio, new business referrals, and portfolio transfers Provide technical review of current insurance program against placement strategy Support effective working relationships with Agents /clients and underwriters Manage full life cycle of placement to renewal, including gathering of renewal information, mid-term transactions, and policy documentation. Adhere strictly to the Company's Quality practices and other systems and procedures Comply fully with the Company's Errors and Omissions avoidance policy All other documentation & other duties as may be required from time to timeClient Awareness/Knowledge
Develop and maintain a sound technical understanding of all major classes of insurance and specialist services which the Company offers Acquire and maintain an awareness of the Agent /client's business and insurance needs Develop and maintain a sound understanding of the core aspects of relevant Insurance and related legislationWe would like you to have:
Minimum 3-5 years experience working on a portfolio of business with an indepth knowledge of property and/or casualty (broking or underwriting) Excellent Communication, interpersonal and strong organisational skills Effective decision making and solution focused skills Ability to work well within a team and autonomously Tier 1 FSRA accreditedKey Competencies
Working relationships / Teamwork - Maintains effective working relations with colleagues, external clients, and broader industry market segments. Consistently contributes to the team and supports manager and departmental efforts to achieve goals. Demonstrates understanding and respect for different perspectives, values, cultures, and work styles. Communication - Conveys written and verbal messages effectively to various audiences, adapting approach as appropriate. Displays sound listening and comprehension skills. Client/Customer Service - Consistent provision of excellent technical, administrative, and consulting support to internal and external clients with frequent reference back to their needs. Drive & self-motivation - Seeks out and acts on opportunities and calculated risks. Demonstrates a willingness to take on increased responsibilities and displays the ability to act independently with minimal yet appropriate reference back to manager/supervisor. Quality & Compliance - Dedicated to the sustained delivery of the highest level of quality in all aspects of work performance and client service; accurately checking processes and tasks; following procedures; adherence to policy.-
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