Senior Account Executive

2 months ago

Melbourne City, Australia AU082 HONAN OPERATING CO PTY LT Full time

Description:

Marsh is seeking candidates for the following position based in the Melbourne office:

Senior Account Executive

What can you expect?

As Senior Account Executive you will implement Client First Principles across your portfolio of medium to large accounts within our practice, ensuring high quality customer service is always provided and set revenue and expense budgets are consistently attained. In addition to the end-to-end management for a set portfolio of clients, you will provide support to the Managing Principal and mentor support colleagues including Account Executives and Assistant Account Executives.

What is in it for you?

Interesting and diverse client portfolio. Leading training and development program. Professional environment where your career path really matters and is supported in our global organisation. Successful, established team with energetic and supportive colleagues. Genuine flexible work life balance.

We will count on you to:

Consistently achieve agreed service standards. Foster effective long-term relationships with key client decision makers and frequently monitor political, management and other changes to preserve and protect these relationships. Take a pro-active approach to all aspects of account management and service delivery to clients ensuring client needs are identified and met Implement successful account retention and defence strategies. Maintain an awareness of all large and potentially complicated claim related matters and assist claims colleagues in the negotiation of equitable claim settlements on behalf of clients. Possess a thorough understanding of all major classes of General insurance which the Company offers to its clients and keep abreast of all new technical and product developments; Possess a thorough working knowledge of all aspects of the Insurance (Agents & Brokers) Act, Insurance Contracts Act, Fire Services Levy, Stamp Duties, Worker's Compensation and other relevant legislation and keep abreast of all new developments.

What you need to have:

Proven insurance experience managing corporate client accounts. Tier 1 FSRA qualification. Negotiation and problem-solving skills. Excellent communication skills. Motivation for client service and solutions.

What makes you stand out:

Strong knowledge of account management and the insurance industry. Dedication to high-level client service. Ability to thrive in a fast-paced environment.

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