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Team Administrator

2 months ago

Hawthorn, Australia Michael Page Full time
About Our Client

A leading facilities management firm, specialising in cleaning, maintenance, hygiene, and event services, the company delivers high-quality, competitive solutions nationwide. Known for its emphasis on sustainability and innovation, its success is rooted in a commitment to ethics, service excellence, and exceeding client expectations. From its origins in Melbourne, the company has expanded by building strong relationships and partnerships, offering a wide range of qualified resources to ensure efficient responses to emergency demands.

Job Description
  • Support the Operations Manager with daily administrative tasks, project implementation, and coordination activities to ensure smooth operation and service delivery.
  • Provide administrative support to the finance team, facilitating smooth and efficient operations.
  • Respond immediately to financial emergencies and any urgent demands by coordinating necessary resources and actioning solutions - ensuring response to client is priority.
  • Use a common-sense approach to handle clients, ensuring their needs are met and fostering strong, positive relationships.
  • Promptly address client requests, feedback, and operational issues through the service desk platform. Ensure all inquiries are logged, tracked, and resolved efficiently.
  • Book appointments and follow up with confirmation.
  • Diary and email management
  • Manage and update all office documentation.



Skills & Experience

  • Computer literate at intermediate-advanced level including (MS office suite & internet)
  • Excellent telephone manner, communication skills and customer service
  • Experience within an administration support role
  • Proactive, flexible approach to completion of work
  • The ability to provide effective and appropriate information to a variety of people
  • Excellent written and communication skills
  • Strong organisational and administrative skills, including an ability to prioritise workloads, meet deadlines and manage a varied workload, in a busy professional environment.
The Successful Applicant

Are you a dynamic and motivated individual with a passion for providing top-notch administrative support? We are looking for someone who thrives in a fast-paced environment and is eager to contribute to a high-performing team. The ideal candidate will possess exceptional interpersonal skills, a proactive attitude, and a strong desire to learn and grow professionally. If you're ready to take on new challenges and be a key player in a collaborative and supportive team, this opportunity is for you