Customer Support Manager

7 months ago

Fairfield, Australia Komatsu Australia Full time
Job no: 1901a

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together . We encourage people with diverse backgrounds to apply for this role.

 The Opportunity:

In the key role, we are seeking a dynamic and innovative people leader to implement strategic marketing and sales campaigns to grow sales across a broad range of product types with our aftermarket business. You will be a highly motivated and results-driven individual and contribute to our continued success.

You will be responsible for:

Leading, mentoring, and motivating a team to achieve Sales and growth targets. Developing and implementing strategic sales plans to achieve company goals and objectives. Building and maintaining strong relationships with key stakeholders and clients. Monitoring, reporting and analysing performance metrics. Developing and managing the sales budget to ensure efficient use of resources and maximising return on investment. Developing and managing new business streams and opportunities to achieve sales growth.

Role Located: Fairfield, NSW

Komatsu benefits:

Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits. Financial:  Company funded Income Protection Insurance Career:  Recognition, awards, flexibility, further education studies and internal career development Health:  Corporate discount with Bupa, Total Wellbeing Solution with Telus Health Travel:  Discounts with Avis, Qantas, Crown, IHG and travel agents Yearly Bonus: Potential to receive a yearly bonus. Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.

 What we are looking for:

Experience in leadership and team management of a remote group in a similar role. A technically minded individual with experience working within the earth moving, mining or heavy vehicle industry. A proven track record in identifying new business and closing on this opportunity. Strong business and financial acumen to measure a range of metrics. An ability to build and maintain strong customer relationships to ensure tangible growth and profitability through our aftermarket offering. An articulate communicator with strong interpersonal skills. Experience leading projects would be highly regarded. A demonstrated ability to work autonomously.

Ready to get started? Simply hit the apply now button

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive.

Closes in a month - 29 Dec 2023 Published on 28 Nov 2023, 8:53 PM

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