Customer Support Representative
7 months ago
The Opportunity:
An exciting opportunity has arisen for a Spare Parts Interpreter/ Customer Support Representative to join our Customer Support Centre at our Head office in Fairfield or our Wacol office. This role highly supports internal and external customers for all queries regarding parts interpretation, quotes, sales orders and deliveries. Other duties include:
- Maintaining a high level of accuracy in part interpretation & order processing.
- Demonstrating an effective use in parts order & supply chain activities
- Establish and maintain effective channels of communication with all stakeholders.
- Cross-training in tasks outside regular duties to cover duties when other team members or branch staff are absent, on leave etc.
- Ensure KPIs are met.
- Provide regular feedback to customers on parts orders, backorders & delivery dates
This role can be part-time (minimum three days per week) or full-time.
After training, this role can be remote/ WFH, or you may want a hybrid position. The choice is up to you
Role Located: Fairfield, NSW or Wacol, QLD
Komatsu benefits:
- Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
- Financial: Company funded Income Protection Insurance
- Career: Recognition, awards, flexibility, further education studies and internal career development
- Health: Corporate discount with Bupa, Total Wellbeing Solution with LifeWorks
- Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
- Referral Program: Generous referral payment for referring a new employee to Komatsu
What we are looking for:
- Parts interpreting experience in a high-volume (Essential)
- Able to work flexible roster pattern starting & finishing between 7:30 - 19:30 & a rolling Saturday & public holiday (Essential)
- Well-developed numeracy, written and oral communication skills (Essential)
- Strong problem-solving skills & with an attention to detail (Essential)
- Ability to prioritise competing work tasks (Essential)
- Intermediate computer skills, specifically Microsoft Suite (Essential)
- Sound working knowledge of earth-moving equipment and strong mechanical aptitude (Desirable)
- An understanding of parts sales, logistics & supply chain (Desirable)
- Experience in inventory control and warehouse systems (Desirable)
- Komatsu offers a zero-harm culture in the workplace and a competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive._
-
Customer Support Sales Representative
7 months ago
Fairfield East, Australia Komatsu Full timeGlobal OEM who will invest in your development with training. - Recognition and awards + Fantastic employee benefits program + Family focus - Permanent role with stability | Career development opportunities**The Opportunity**: **Your responsibilities will include**: - Identifying and pursuing new sales opportunities within the prescribed customer base. -...
-
Sales Support Team Member to Sales Representative
7 months ago
Fairfield, Australia Lead Group Consultancy Full timeGrow yourself in a growing company - 75k to 100k in your own speed! - Be the face of a sales for a leading business My clients is a leading player in the shopfitting industry, and they're seeking an ambitious Sales Support Member to become an integral part of our team. If you're looking for a company where you can not only make your mark but also **grow...
-
Customer Service Representative
4 weeks ago
Fairfield East, Australia Tempe Tyre and Wheel Centre, Tempe Full timeWhat do you believe it takes to be successful? - You are - constantly learning new skills that will get you to the next step - You strive - to be the very best at what you do - You believe - recognition and reward is for those that work hard for it - You enjoy - the challenge that a day brings and take satisfaction in doing a great job - You enjoy - being...
-
Customer Care Representative
6 months ago
East Toowoomba, Australia National Grower Register Pty Ltd Full timeThe National Grower Register (NGR) is currently seeking a passionate individual to join our Customer Care Team as a Customer Care Representative. As a Customer Care Representative, you will play a vital role in providing exceptional support and service to our valued customers. Join our highly efficient and nimble organisation that is dedicated to delivering...
-
Customer Support Administrator
7 months ago
Fairfield East, Australia Komatsu Full timeThe Opportunity: An exciting opportunity has become available for a Customer Service Administrator to join our Customer Support Centre located at our Head office in Fairfield. The role reports into our National Customer Support Centre Manager and will have you provide a high standard of support to both our internal and external customers, process parts...
-
Customer Support Administrator
6 months ago
Fairfield East, Australia Komatsu Full time**The Opportunity**: An exciting opportunity has become available for a Customer Service Administrator to join our Customer Support Centre located at our Head office in Fairfield. The role reports into our National Customer Support Centre Manager and will have you provide a high standard of support to both our internal and external customers, process parts...
-
Customer Service Representative
7 months ago
East Ryde, Australia Healthcare Professionals Group Full time**Benefits** - Medical device global hearing organisation - Training and development provided - Supportive leadership creating a positive working environment - Located in Macquarie Park 2113 *** **About the company** *** A global medical device company, manufacturing and supplying hearing devices. A market leader impacting patients lives. Located in the...
-
Customer Support Administrator
1 month ago
Fairfield East, Australia Komatsu Australia Pty Ltd Full timeThe Opportunity:As a Customer Support Administrator, you will be the first point of contact for all Internal and external customers enquiries relating to Komatsu parts sales, orders and deliveries.The successful candidate will be working in a team of 10 experienced Customer Support Administrator to support approximately 38 branches across Australia.For this...
-
Customer Support Administrator
1 month ago
Fairfield East, Australia Komatsu Full timePlenty of growth and development opportunities within a renowned global brand. - Fantastic employee benefits with a strong emphasis on work/life balance - Gain experience across spare parts, procurement and stock/inventory **The Opportunity**: As a Customer Support Administrator, you will be the first point of contact for all Internal and external customers...
-
Customer Growth Representative
7 months ago
Doncaster East, Australia ESE Recruitment Full timeOur client is a business that helps small businesses in the building and trades sector be more successful! Be identifying gaps in the way their customers' businesses are run they are able to guide, educate and support the owners to be more successful and most importantly more profitable. They are currently experiencing a period of fantastic growth and are...
-
Disability Support Worker
1 month ago
Fairfield, Australia ML Support Services Full time**ABOUT ML SUPPORT** We are an energetic and dynamic organisation dedicated to supporting and empowering people to achieve their personal ambitions and enrich their futures. Working with us, you will be promoting health, wellbeing and social inclusion by supporting our customers to achieve their goals and aspirations. **ABOUT THE ROLE** We are seeking...
-
Disability Support Worker
3 months ago
Fairfield, Australia ML Support Services Full time**ABOUT ML SUPPORT** We are an energetic and dynamic organisation dedicated to supporting and empowering people to achieve their personal ambitions and enrich their futures. Working with us, you will be promoting health, wellbeing and social inclusion by supporting our customers to achieve their goals and aspirations. **ABOUT THE ROLE** We are seeking...
-
Disability Support Worker
2 months ago
Fairfield, Australia ML Support Services Full time**ABOUT ML SUPPORT** We are an energetic and dynamic organisation dedicated to supporting and empowering people to achieve their personal ambitions and enrich their futures. Working with us, you will be promoting health, wellbeing and social inclusion by supporting our customers to achieve their goals and aspirations. **ABOUT THE ROLE** We are seeking...
-
Customer Support Representative
1 month ago
East Arm, Australia Komatsu Australia Pty Ltd Full timeAt Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role. The Opportunity:As a Customer Support Representative & Storeperson, you will carry out the receiving, storage, and dispatch of parts for the branch,...
-
Customer Service Representative
6 months ago
Keilor East, Australia Expeditors Full time**Company Description** Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle, we make the world go round. Our company delivers solutions to complex global challenges faced by some of the most recognized brands the world. At Expeditors we recruit, train, and retain the very best logistics...
-
Customer Service Representative
3 months ago
Oakleigh East, Australia IGA oakleigh East Full time**Retail Assistant/Customer Service/Stock Clerk** Are you friendly, energetic, hard working and passionate about customer service? Please note that while the role incorporates customer service as well as putting away large deliveries and manual handling. **Key Responsibilities** - Greet and interact with all customers and provide assistance as required -...
-
Customer Service Representative
6 months ago
East Ryde, Australia Healthcare Professionals Group Full time**Benefits** - Global medical company - Contract until end of September (possibility for extension) - WFH 1 day per week - Parking onsite and close to transport links - $36-38.00 per hour - Supportive team & manager **About the company** Join a global medical device company, with an innovative and forward thinking approach to the healthcare industry...
-
Customer Service Representative
7 months ago
East Ryde, Australia Healthcare Professionals Group Full time**Benefits** - Global medical company - Contract until 30 June (possibility for extension) - WFH 1 day per week - Parking onsite and close to transport links - $36-38.00 per hour - Supportive team & manager **About the company** Join a global medical device company, with an innovative and forward thinking approach to the healthcare industry specialising in...
-
Customer Service Representative
1 month ago
Fairfield, Queensland, Australia Fuse Recruitment Full timeFuse Recruitment is seeking a highly skilled Sales and Customer Service Professional to join our client's team in a dynamic role that combines customer satisfaction, sales, and internal collaboration.Company OverviewOur client is a leading national company specializing in home hardware furnishings, delivering exceptional products to clients locally and...
-
Customer Service Representative
2 months ago
East Brisbane, Queensland, Australia Kennards Hire Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative and Driver. As the critical link between our customers and their projects, you will be responsible for providing expert advice, pickups, and deliveries, ensuring our equipment is ready for hire.This role requires you to instruct...