Current jobs related to Business Analyst - North Lakes - Auto & General
-
Business Solutions Analyst
2 weeks ago
North Lakes, Queensland, Australia Auto & General Full time{"title": "Business Analyst Role", "description": "About UsAt Auto & General, we're committed to providing innovative insurance solutions that safeguard our customers' futures. As a Business Analyst, you'll play a crucial role in driving our Claims & Assessing Division's success.The RoleWe're seeking a highly skilled Business Analyst to join our C&A Change...
-
Business Solutions Analyst
3 days ago
North Lakes, Queensland, Australia Auto & General Full timeAbout UsAuto & General is a leading Australian insurer, committed to providing innovative solutions to safeguard our customers' futures. Our multi-award-winning brand, Budget Direct, offers a range of general insurance products, including car, home, and travel insurance.The RoleWe are seeking a highly skilled Business Analyst to join our Claims & Assessing...
-
Business Solutions Analyst
4 days ago
North Lakes, Queensland, Australia Auto & General Full timeAbout UsAuto & General is a leading Australian insurer, committed to providing innovative solutions to safeguard our customers' futures. Our multi-award-winning brand, Budget Direct, offers a range of general insurance products, including car, home, and travel insurance.The RoleWe are seeking a highly skilled Business Analyst to join our Claims & Assessing...
-
Business Solutions Analyst
4 days ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the RoleWe are seeking a highly skilled Business Analyst to join our team at Auto & General. As a Business Analyst, you will play a key role in shaping our projects by seamlessly integrating design elements, engaging with stakeholders, and ensuring a cohesive approach that drives results.Key ResponsibilitiesGather system and process requirements and...
-
Business Solutions Analyst
5 days ago
North Lakes, Queensland, Australia Auto & General Full timeAbout UsAuto & General is a leading Australian insurer, providing innovative solutions to safeguard customers' futures. Our multi-award-winning brand, Budget Direct, offers a range of general insurance products, including car, home, and travel insurance.The RoleWe are seeking a skilled Business Analyst to join our Claims & Assessing Division. As a Business...
-
Business Solutions Analyst
3 days ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the RoleWe are seeking a highly skilled Business Analyst to join our team at Auto & General. As a Business Analyst, you will play a key role in shaping our projects by seamlessly integrating design elements, engaging with stakeholders, and ensuring a cohesive approach that drives results.Key ResponsibilitiesGather system and process requirements and...
-
Business Solutions Analyst
1 day ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the RoleWe are seeking a highly skilled Business Analyst to join our team at Auto & General. As a Business Analyst, you will play a key role in shaping our projects by seamlessly integrating design elements, engaging with stakeholders, and ensuring a cohesive approach that drives results.Key ResponsibilitiesGather system and process requirements and...
-
Business Systems Analyst
2 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeAbout UsAt Auto & General, we're dedicated to providing innovative solutions that safeguard our customers. Our range of general insurance products protects individuals on the road, at home, and on holiday, with a focus on delivering exceptional customer experiences.Job SummaryWe're seeking a skilled Business Analyst to join our Claims & Assessing Division....
-
Business Solutions Analyst
5 days ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the RoleWe are seeking a highly skilled Business Analyst to join our team at Auto & General. As a Business Analyst, you will play a key role in shaping our projects by seamlessly integrating design elements, engaging with stakeholders, and ensuring a cohesive approach that drives results.Key ResponsibilitiesGather system and process requirements and...
-
Claims and Assessing Business Solutions Analyst
2 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeAbout UsAuto & General is a leading Australian insurer, providing a range of general insurance products to safeguard customers' most valued possessions.The RoleWe are seeking a highly skilled Business Analyst to join our Claims and Assessing team. As a Business Analyst, you will play a critical role in ensuring the successful design and development of...
-
Business Solutions Analyst
3 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the RoleThe Business Analyst will play a key role in shaping our projects by seamlessly integrating design elements, engaging with stakeholders, and ensuring a cohesive approach that drives results.Key ResponsibilitiesGathering System and Process RequirementsFacilitating workshops and engaging with relevant stakeholders and subject matter...
-
Test Analyst
3 months ago
North Lakes, Australia Auto & General Insurance Full timePeople Leadership - Celebrate success whilst promoting a culture of high performance - Act as a role model by demonstrating our values and influencing how they are lived within your team - As a Test Analyst, demonstrate your capacity to self-manage and positively influence those around you - As a Test Analyst, be an active contributor in improving our...
-
Process Analyst
4 months ago
North Lakes, Australia Auto & General Insurance Full timeAn opportunity has arisen for an experienced Process Analyst / Process Improvement Specialist to join the Claims & Assessing Process Management Team. Key accountablilities include mapping business processes and customer journeys, and using these to drive process and system improvements across the business in alignment with the wider organisational...
-
Business Solutions Specialist
1 week ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the RoleWe are seeking a highly skilled Business Analyst to join our team at Auto & General. As a Business Analyst, you will play a key role in shaping our projects by seamlessly integrating design elements, engaging with stakeholders, and ensuring a cohesive approach that drives results.Key ResponsibilitiesGather system and process requirements and...
-
Business Intelligence Analyst
5 days ago
North Geelong, Victoria, Australia Randstad Full timeBusiness Intelligence Analyst OpportunityWe are seeking an experienced Business Intelligence Analyst to join our team at Randstad. As a Business Intelligence Analyst, you will play a key role in developing valuable reports and insights that drive business outcomes.Key Responsibilities:Develop reports and visualizations to support business...
-
Business Systems Analyst
2 weeks ago
North Shore, New South Wales, Australia Bluefin Resources Full timeJob SummaryWe are seeking a highly skilled Business Analyst to join our team at Bluefin Resources. As a Business Analyst, you will play a key role in driving business improvement and process optimization across our organization.Key ResponsibilitiesWork closely with cross-functional teams to identify business needs and develop solutions to drive process...
-
Business Systems Analyst
2 weeks ago
North Strathfield, New South Wales, Australia Sentrix Global Pty Limited Full time{"h1": "Business Analyst Role at Sentrix Global Pty Limited", "p": "At Sentrix Global Pty Limited, we are seeking a skilled Business Analyst to drive cross-functional collaboration and deliver innovative solutions to our clients. As a Business Analyst, you will play a critical role in understanding user needs, gathering requirements, and translating them...
-
Business Systems Analyst
2 weeks ago
North Shore, New South Wales, Australia Bluefin Resources Full timeJob SummaryWe are seeking a highly skilled Business Analyst to join our team at Bluefin Resources. As a Business Analyst, you will play a key role in driving business growth and improvement through data-driven insights and strategic recommendations.Key ResponsibilitiesWork closely with cross-functional teams to identify business needs and develop solutions...
-
Business Systems Analyst
3 weeks ago
North Shore, New South Wales, Australia Bluefin Resources Full timeJob SummaryWe are seeking a highly skilled Business Analyst to join our team at Bluefin Resources. As a Business Analyst, you will play a key role in driving business growth and improvement by analyzing business needs and developing solutions.Key ResponsibilitiesWork closely with cross-functional teams to understand business requirements and develop...
-
Business Intelligence Analyst
2 weeks ago
North Geelong, Victoria, Australia Randstad Full timeUnlock Business Potential with Our BI Analyst RolesWe are seeking experienced BI Analysts/Developers with a strong background in Qlik to join our exciting transformational program of work. Multiple positions are available for mid-senior level professionals.Key Responsibilities:Develop insightful reports on key business outcomes, performance, and business...
Business Analyst
4 months ago
About us
At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance.
Our culture of ‘high performance with high integrity’ underpins our values and the way we interact with our customers, the community and each other. We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer If this sounds like you, apply today.
The role
The core purpose and function of the Claims & Assessing Division is to manage the Claims Process in order to control costs while providing our customers with a seamless and easy customer journey.
Our aim is to provide prompt service with personal attention to all our customers and at the same time remain vigilant in the management of incurred costs.
The C&A Change Delivery Team’s purpose is to
- Ensure delivery of initiatives with project & change management expertise
- Work with the business to deliver problem definition and solution design with business and process Analysis expertise
- Enable every member of the C&A team to understand the skills and processes required to implement change successfully in the Business
- Deliver excellence in day to day operational support
Reporting to the Delivery Manager, the Business Analyst will ensure the successful design and development of solutions for Claims and Assessing. This will include analysis activities for new business processes, new products and operational process improvements. The Business Analyst will need to define and document business requirements, model business processes, define & document IT functional specifications and coordinate user acceptance testing.
Gathering system and process requirements and designing innovative solutions to business problems, which may involve:
- Facilitating workshops and engaging with relevant stakeholders and subject matter experts;
- Conducting field & desk research e.g. user/stakeholder workshops, interviews and onsite observations, user surveys, competitor analysis and web analytics;
- Developing business process maps to ensure clarity around process for all stakeholders
- Where IT system solutions are included, translating business requirements into functional and system / I.T. requirements and specifications, and briefing these into the IT department.
Delivery a quality outcome through the effective management of issues, change requests and testing, including:
- Effectively managing any issues and subsequent change requests to balance the need for quality with cost and timeliness impacts;
- Testing, including developing the testing and approval process, briefing the testing team(s) and ensuring that the solution fully meets original requirements;
- Monitoring of changes post implementation to ensure success;
Contribute to project and program delivery by:
- Actively managing artefacts, including user/ business requirements, sitemaps, wireframes, proposals, scopes and project plans;
- Taking accountability for assigned deliverables and ensure effective and transparent communication with the project team.
Build confidence with stakeholders, creating positive relationships and credibility by working collaboratively, through:
- Investigating and measuring process-improvement opportunities and working with the business to recommend and implement solutions.
- Supporting the continuous improvement culture by acting as a strong supporter of change ;
- Remaining a positive and proactive contributor;
- Networking with internal/external resources to bring best practices to the projects/organisation.
Ensure changes are effectively supported once implemented, including:
- Policy, procedure and training material/user guides as appropriate;
- Business process maps;
- Reference material to provide clarity of system functionality;
- Ensuring the Support & Testing Team have the necessary knowledge to support the change.
Any other reasonable duties, as required, to ensure effective delivery of changes across C&A.
What experience you’ll bring
- Tertiary qualifications in a related discipline.
- Minimum of 2-5 years' experience as a Business Analyst.
- Strong business process modelling (BPMN, Visio), As-Is/To-Be process mapping and data models
- Highly developed written and verbal communication skills
- Facilitation skills.
- Stakeholder management.
- Excellent interpersonal and relationship management skills, with the proven ability to work at all levels of an organisation.
- A superior level of attention to detail and accuracy.
- The ability to work autonomously while maintaining focus.
- Experience in managing and completing user acceptance testing.
- Must be a strong problem solver, comfortable with complexity and ambiguity.
- A passion for the User Experience.
Our perks
- Extra leave - Enjoy additional leave days on us You’ll receive a paid ‘ME’ day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
- Paid parental leave - We support our new parents with paid parental leave and other benefits.
- Workplace giving - If you’re passionate about a cause, then we are too – we offer workplace giving and we’ll dollar match your donations to registered charities.
- Development opportunities - We’re championing your development with internal programs and access to a wide range of online courses.
- Employee discounts - You’ll receive discounts on Budget Direct insurance products.
- Reward and recognition - We reward high performance with employee recognition, reward and incentive schemes.
- Onsite facilities - There’s excellent end-of-trip facilities on offer and private spaces for nursing mothers.
- Get social - Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.
- Perks App - Access to an employee benefits and discounts app called ‘Perks’ offering your great discounts, offers and programs across a range of areas.
If you are seeking a new challenge and would enjoy the opportunity to work in a growing and changing business, click on the APPLY NOW button and submit your application.
Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
*A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.
