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Claims and Assessing Business Solutions Analyst

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North Lakes, Queensland, Australia Auto & General Full time
About Us

Auto & General is a leading Australian insurer, providing a range of general insurance products to safeguard customers' most valued possessions.

The Role

We are seeking a highly skilled Business Analyst to join our Claims and Assessing team. As a Business Analyst, you will play a critical role in ensuring the successful design and development of solutions for Claims and Assessing.

Key Responsibilities
  • Business Process Analysis: Gather system and process requirements, and design innovative solutions to business problems.
  • Facilitation and Stakeholder Management: Facilitate workshops, engage with stakeholders, and manage stakeholder expectations.
  • Requirements Gathering and Documentation: Define and document business requirements, model business processes, and develop IT functional specifications.
  • Testing and Quality Assurance: Develop testing and approval processes, brief the testing team, and ensure solutions meet original requirements.
Requirements
  • Tertiary Qualifications: A degree in a related field, such as business, information technology, or a related field.
  • Experience: A minimum of 2-5 years' experience as a Business Analyst, with a strong background in business process modelling, stakeholder management, and requirements gathering.
  • Skills: Excellent written and verbal communication skills, facilitation skills, stakeholder management skills, and a superior level of attention to detail and accuracy.
What We Offer
  • Extra Leave: Enjoy additional leave days, including a paid 'ME' day and one paid volunteer leave day annually.
  • Paid Parental Leave: We support our new parents with paid parental leave and other benefits.
  • Development Opportunities: We champion your development with internal programs and access to a wide range of online courses.
  • Employee Discounts: You'll receive discounts on Budget Direct insurance products.
  • Reward and Recognition: We reward high performance with employee recognition, reward, and incentive schemes.