Operations Leader

4 weeks ago

Springvale, Australia Southern Metropolitan Cemeteries Trust Full time

About UsWe create extraordinary experiences. We create memories, we take care of our shared heritage. This means careers where we have to innovate and always push for better. This is a world where we bring together our love for the natural environment and our care for one another. This is where you'll discover something new, every day.  As an organisation, you'll also discover a culture that will challenge your expectations. We're a $70m values driven, innovative organisation that leads in our sector. While focused on continuous improvement, we're providing an essential service, managing iconic locations, and always put the customer first.  Working in our Operations team, you'll be helping with the maintenance and presentation of these unique open spaces across Melbourne. This means a permanent role, with opportunities to grow and learn. At the same time, you'll discover family friendly hours and a safe working environment.

The RoleWe are looking for an experienced horticulturist with a proven track record in team leadership to join us as our Operations Leader in a full-time, permanent role. In this position, you will oversee a team of horticulture staff, focusing on developing their skills and maintaining a culture of operational excellence by achieving KPIs, safety, and quality standards. As a natural leader with a passion for continuous improvement, you will provide frontline leadership to ensure the safe and effective execution of tasks assigned to the horticulture team. Additionally, you will:

  • Drive continuous improvement by leading, motivating, and supporting the team.
  • Lead activities relating to lifting and managing employee performance (annual reviews, setting expectations, performance improvement plans).
  • Embed a safety culture through proactive leadership of the Health, Safety and Well being of employees. 
  • Drive the growth and development of team members' skills by promoting multitasking opportunities, identifying areas for improvement, and organising relevant training programs.
  • Contribute to continuous improvement and strategic projects.

About You
You have a strong track record of leading teams to meet targets with a focus on customer satisfaction. Additionally, you are:

  • A self-aware leader who confidently balances the needs of both internal and external stakeholders and makes sound decisions.
  • Experienced and well-versed in the application of safe OH&S practices.
  • Highly knowledgeable in horticulture, including landscaping, pest management, soil health, and irrigation methods.
  • Equipped with exceptional interpersonal skills and the ability to drive positive change within a team.
  • Committed to a strong work ethic and thrive in a fast-paced, dynamic environment.

What's on offer?
We offer a fulfilling career with exceptional personal and professional growth opportunities, along with a comprehensive range of benefits:

  • Access to Leadership and Development Programs to foster professional growth and advancement.
  • Employee Health, Wellbeing and Assistance Programs including complimentary onsite osteopath services.
  • A supportive and people-centric culture within a purpose-driven organisation.
  • Flexible working arrangements.
  • Immediate access to unpaid parental leave and a short waiting period of only three months for paid parental leave, applicable to both full-time and part-time employees.
  • The opportunity to purchase additional annual leave.
  • Discounts available at our employee café and onsite florists.

SMCT is an equal opportunity employer, a Diversity Council Australia Member and is proudly endorsed by WORK180 in our ongoing commitment to raising workplace standards for all.

We care for our colleagues and the community we serve. To protect one another it is a requirement that all successful candidates complete background checks.

If you have any access requirements which restrict you from fully participating in our recruitment process, please contact recruitment@smct.org.au so that we can discuss necessary adjustments.

For more information on Southern Metropolitan Cemeteries Trust, please visit our website: www.smct.org.au.

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