Corporate Receptionist

6 months ago

Perth, Australia Corrs Chambers Westgarth Full time

Join Corrs Chambers Westgarth, Australia's leading independent law firm.

We have an opportunity for an experienced Corporate Receptionist to join our Reception team. 

The Corporate Receptionist is responsible for delivering polished and professional client and in-house reception services. The aim of the role is to create client service excellence in reception and concierge practices for our clients, employees, guests, community members and interview candidates, being at the heart of our reputation for exceptional guest services.

This role also offers the opportunity to be part of the travel team assisting with the firm’s travel program including collaborating openly and professionally with the Corrs travel team, travel management company, and hotel representatives to achieve the best outcome for travellers and the overall delivery.

 We are looking for an individual who has a warm professional disposition and enjoys multi-tasking whilst having an impeccable eye for detail to ensure accuracy and efficiency. This role would suit someone who enjoys working autonomously as well as in a team.

At Corrs, we help you achieve your ambition - at every stage of your career.

Key responsibilities

Perform front of house services to a high standard which reflects best practice including greeting clients and creating memorable experiences with a warm professional disposition. Liaising with the catering, technology and legal support teams to ensure the room booking system and client floor runs smoothly. Answering phone calls and managing the reception mailbox. Travel support tasks including monitoring the travel inbox for collecting day-to-day travel, facilitating domestic point-to-point, long stays, group stays and international travel as needed.

Required skills and personal attributes

Previous corporate service experience is preferable. Previous experience in travel management would be highly regarded but not essential as full training will be provided. Ability to bring warmth as well as strength to the role to ensure all interactions with reception are a positive experience. Demonstrate confidence, professionalism, responsiveness, and exceptional customer service skills, including immaculate personal presentation and corporate attire at all times. Excellent verbal and written communication skills. Ability to effectively manage conflict and conflicting priorities. Proficient in a range of information technology tools and platforms such as Microsoft packages and in-house reception databases.

About us: 

Corrs Chambers Westgarth is Australia’s leading independent law firm. We provide exceptional legal services across the full spectrum of matters, including major transactions, projects and significant disputes, offering strategic advice on our clients’ most challenging issues.

Why Corrs?

We pride ourselves on meeting our clients needs in a culture characterised by excellence, commitment, collaboration and respect. Our policies, practices and behaviours foster a safe and inclusive workplace, and we focus on creating opportunities and supporting a diverse workforce.

Flexible working as standard –  we’ve established flexibility as standard business practice and an option for all our people. Bonus leave –  an additional week of leave each year (5 weeks annual leave in total). Generous parental leave entitlements – we offer up to 26 weeks paid leave and pay superannuation on both paid and unpaid leave (up to 12 months). Wellbeing program  – we support the wellbeing of our people across areas including resilience, mental health, mindfulness, personal development, physical health and self-care. Diversity and Inclusion  – this is a key area of focus for the firm. We set meaningful goals to improve diversity and an inclusive culture in which all employees feel supported and valued. Responsible business approach  – we are a member of the United Nations Global Compact, and are committed to promoting and respecting human rights, supporting the Compact’s Ten Principles on human rights, labour, environment and anti-corruption, and the UN’s Sustainable Development Goals. We are also a member of AusLSA, which works to promote and increase sustainable practices across the legal sector. Learning and development opportunities  – including our Australian-first international study scholarship, our national training program and our mentoring program. 

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