Service Owner

4 weeks ago

Sydney, Australia Westpac Group Full time

All roles at Westpac Group can be considered for flexible working arrangements, such as flexible hours, working remotely, part time work, or job sharing.

 

Service Owner – Data Platforms 54305

  • Permanent Role
  • Sydney 

How will I help?

The Service Owner is part of Data Platform Engineering team and is responsible for leading the required Platform and Framework related delivery utilising the Teradata Datawarehouse Platform to support major transformation and simplification initiatives within the bank to successfully implement data solutions.

Candidates with strong data delivery experience, leadership across a matrix team, hands-on attitude, stakeholder management and agile mindset in a complex technology delivery operations environment would best suit this position. 

Role responsibilities include:

  • Drive planning, backlog management and engagement with Line of Businesses Head Of/Service Owners/Partner resources.
  • Collaborate with Large Programs and key stakeholders
  • Be accountable for optimisation and driving efficiency of data migration methods and solutions by introducing enhancements and ongoing management of the endorsed patterns and frameworks. 
  • Drive conformance of projects/programs in line with enterprise standards and procedures
  • Manage the delivery across several internal teams, including Architecture, Data Platforms, Infrastructure and Security
  • Provide visibility of deliverables to senior leadership and be part of key governance forums as necessary.
  • Utilise strong influencing and stakeholder management skills to promote best practices, principles, standards and understanding across the organisation.
  • Engagement with LOB Heads and delegate(s), Line of business, business SMEs, and wider Data Platforms community to identify potential synergies across domains 
  • Coach the team to ensure success.
  • Maintain communication channels and establish effective relationships with senior management and their teams across all business and Technology teams.
  • Must have strong negotiation and influencing skills to drive discussions and effective outcomes.
  • Must communicate with confidence, care, and genuine interest. Take personal responsibility for delighting our customers and building their trust and loyalty.

What’s in it for me?

You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

What do I need?

  • Strong planning and time management skills with the ability to deal with competing priorities. 
  • Demonstrated experience working with data capabilities in an Agile framework environment. 
  • Demonstrated experience in translating product vision to roadmap and backlog.
  • Demonstrated good exposure and experience in Data related projects.
  • Knowledge of Databases specially Teradata
  • Experience in planning and estimation process.
  • Excellent written and verbal communication and influencing skills. 
  • Exceptional delivery, stakeholder management, and leadership skills.
  • Strong experience in working with Senior Stakeholders in driving strategic data programs
  • Strong interpersonal skills
  • Large matrix organisation skills and the ability to make sense of how business units work together
  • Mastery skills in data migration solutions, patterns and Data Governance
  • Data flow design and simplification (both technical and business)
  • Experience working with partners (onshore/offshore)
  • Good data and reporting skills

What’s it like to work there?  

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.   

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between. 

We’ll empower you to shape your career path.  Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow.  

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.

Hear from some of our people and their experiences working with us.

How do I apply?

Start here. Just click on the APPLY or APPLY NOW button.

At Westpac, we’re all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community. If you’re interested in discussing workplace flexibility, please feel free to mention it in your application.

We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au.

Do you need reasonable adjustments during the recruitment process?
 

We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email talentacquisition@westpac.com.au

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