Service Owner

1 month ago

Sydney, Australia Westpac Group Full time

All roles at Westpac Group can be considered for flexible working arrangements, such as flexible hours, working remotely, part time work, or job sharing.
- Permanent roleSydney based

**How will I help?**

Working within the Technology, Credit Decisioning, Risk Technology the Service Owner is a bridge between key business stakeholders (or customers) and an Agile development team, managing the value delivered by the team, ensuring that it aligns with the overall service strategy. The Service Owner is accountable for getting the team to develop the right thing, while the team is accountable for developing it the right way.

Primarily this will support the design and development of PowerCurve Strategy Manager (PCSM) and Data Link Manager (DLM), using products from Experian and Equifax. The solutions delivered are part of the origination processes for Westpac’s high volume lending products for Mortgages, Credit Cards, Personal Loans and Business Lending.

This role sits within the Credit Risk Technology team report under Risk & Group Business Units (GBU) technology. GBU is diverse covering many areas like HR, Operations, Property, Financial Crime to name a few. Working within this wider team presents a unique opportunity to engage and understand a wide range of business areas, their technology and challenges.

Role responsibilities include:

- Support the Service Owner Lead, by executing on the overall service strategy and the voice of the customer.
- Manage the Ways of Working between the different squads suggesting and incorporating improvements
- Work with the Senior Service Owner to consider the resourcing requirements and profile of the team
- Managing each incoming Engagement Request from inception/initiation through to the delivery of an estimation, and finally to the approval and handover of the Engagement, preparing readiness to handover to the Delivery Phase
- Overseeing response to Engagement Requests, utilising a set of defined tools and templates to ensure each Request is managed effectively and efficiently, whilst maintaining a robust audit trail
- Facilitation of high-level requirements/solution discussions to enable estimation and planning including follow-up, required walk-throughs and approvalsManaging production releases for Credit Decisioning portfolio and working closely with end-to-end projects release

**What’s in it for me?**

You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**

**Essential**
- Software Development
- Project Management
- Financial Industry
- Proven successful delivery

**Desirable**
- Credit Decisioning
- Credit BureauAPI Development

**What’s it like to work there?**

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

Hear from some of our people and their experiences working with us.

**How do I apply?
Start here. Just click on the **APPLY **or **APPLY NOW **button.

**Do you need reasonable adjustments during the recruitment process?

  • Service Owner

    2 months ago

    Sydney, Australia Westpac Banking Corporation Full time

    Service Owner - **Permanent career opportunity.**: - **Location - Sydney.**: - **Dynamic and forward-thinking team culture.** **How will I help?** **Data Platforms CBB - Consumer Finance & Cash & Transactional Banking** is a team of data experts and professionals dedicated to building game-changing data capabilities for Westpac Group and shaping the...

  • Service owner

    1 month ago

    Sydney, Australia Westpac Group Full time

    All roles at Westpac Group can be considered for flexible working arrangements, such as flexible hours, working remotely, part time work, or job sharing. Permanent role Sydney based How will I help? Working within the Technology, Credit Decisioning, Risk Technology the Service Owner is a bridge between key business stakeholders (or customers) and an...

  • Service Owner

    4 weeks ago

    Sydney, Australia Westpac Group Full time

    All roles at Westpac Group can be considered for flexible working arrangements, such as flexible hours, working remotely, part time work, or job sharing. **Service Owner - Data Platforms 54305** - Permanent RoleSydney **How will I help?** The Service Owner is part of Data Platform Engineering team and is responsible for leading the required Platform and...

  • Technology Service Owner

    6 months ago

    Sydney, Australia Westpac Group Full time

    **How will I help?** The Consumer Finance Technology, Technology Service Owner is responsible for defining the day-to-day activities of the squad, prioritisation of work and ensuring delivery, giving guidance and clearing the way to execute. The Technology Service Owner may or may not have additional People Leadership responsibilities. **Key...

  • Service Owner

    4 weeks ago

    Sydney, Australia Westpac Group Full time

    All roles at Westpac Group can be considered for flexible working arrangements, such as flexible hours, working remotely, part time work, or job sharing.   Service Owner – Data Platforms 54305 Permanent Role Sydney  How will I help? The Service Owner is part of Data Platform Engineering team and is responsible for leading the required Platform and...

  • Principal Product Owner

    3 months ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Principal Product Owner** **NSW Government Digital Channels Team** - ** **Temporary role until 30 June 2025 (with possible option for extension) - Salary and Grade: 11/12 - Location: Primary location McKell, Sydney 2000 **About the role** We are looking for an experienced Principal Product Owner who is a Drupal Specialist and SAFe expert to join our...

  • Financial Services Product Owner

    3 weeks ago

    Sydney, New South Wales, Australia Jobs for Humanity Full time

    About the Role:We are seeking a highly skilled Financial Services Product Owner to join our team at FIS. As a Product Owner, you will be responsible for working closely with Product Managers, Developers, DevOps, Architects, and other stakeholders to design, build, implement, and test quality technical or functional solutions.Key...

  • Service Owner

    1 month ago

    Sydney, Australia NSW Department of Communities and Justice Full time

    Division: Courts Tribunals and Service Delivery- Location: Sydney, NSW, AU, 2000- Req ID: 70864**Service Owner** **Location - Sydney CBD** **Employment Type - Temporary Full Time (12 months with possibility of extension)** **Salary $139,787.00 - 161,663.00 plus employers’ contribution to superannuation and leave loading** **Program Overview** In 2024,...

  • Product Owner

    6 months ago

    Sydney, Australia HAYS Full time

    Product Owner to join a leading Financial Services company in Sydney CBD **Your new company** There is an exciting opportunity to join a leading Bank as a Product Owner focusing on an Unsecured Lending Program. **Your new role** Within this high-impact role, you will: - Be accountable for execution of a strategy to deliver product and business readiness...

  • Service Owner, Capability Delivery

    3 months ago

    Sydney, Australia Westpac Banking Corporation Full time

    Service Owner, Capability Delivery **Service Owner - Capability & Delivery C&TB LoB: 51381** - Location: Sydney - Hybrid Working Model **How will I help?** As the Service Owner of the Capability Delivery team within the Acquisition & Activation Village of the Cash & Transactional Banking business, you will drive the development and delivery of new and...

  • Product Owner

    6 months ago

    Sydney, Australia Westpac Banking Corporation Full time

    Product Owner **Product Owner** - **Permanent full-time role**: - **Hybrid Working Model - Currently 2 day is the office**: - **Challenging and Exciting Role** **How will I help?** We have an immediate opportunity for a Product Owner with seasoned product ownership skills, a strong delivery background and experience in helping teams and organisations...

  • Product Owner

    7 months ago

    Sydney, Australia Westpac Group Full time

    **Product Owner** - **Permanent full-time role**: - **Hybrid Working Model - Currently 2 day is the office**: - **Challenging and Exciting Role** **How will I help?** We have an immediate opportunity for a Product Owner with seasoned product ownership skills, a strong delivery background and experience in helping teams and organisations transition to an...

  • Service Owner Lead

    2 weeks ago

    Sydney, Australia Westpac Banking Corporation Full time

    Service Owner Lead - Permanent role - Sydney based - Be part of a world class team! **How will I help?** As the Service Owner Lead, you will be responsible for overseeing the delivery of the necessary Platform and Framework using the Informatica Cloud Platform (IDMC). Your role will involve supporting teams within the bank to ensure successful data...

  • Product Owner, Payments Data Services

    6 months ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    Product Owner, Payments Data Services **Product Owner, Payments Data Services** - Sydney location - You're an experience and accomplished Product Owner, driven to deliver exceptional outcomes - We're committed to delivering outstanding payment experiences **Your team** The Payments domain in CBA brings together the process, people and technology assets...

  • Product Owner

    2 months ago

    Sydney, Australia Westpac Banking Corporation Full time

    Product Owner - Digital Servicing - Permanent role - Sydney based - hybrid working - Excellent opportunity to join Westpac's Institutional Bank **How will I help?** The Westpac Institutional Bank (WIB) Digital Program is responsible for enabling the WIB Digital Strategy by delivering new digital capability to our relationship managed customers and internal...

  • Owner Driver

    6 months ago

    Sydney, Australia PicUp Full time

    **About PicUp**: PicUp specializes in on-demand delivery services for large and bulky items. Commencing operations in North Sydney & Northern Beaches areas starting in mid-late May, we are expanding to the greater Sydney area later in the year. We're seeking committed owner-drivers to support our growth and join our dynamic team. This role offers the...

  • Product Owner

    4 weeks ago

    Sydney, Australia Talent International Full time

    Our Client, a leading Bank based in Sydney CBD, requires a Product Owner to manage a complex, multi-squad Business Banking product. The successful candidate will play a pivotal role in driving data-centric initiatives, including Data Analysis, Data Products, and Data Platforms. Key Responsibilities: Strategic Leadership: Define and execute the product...

  • Product Owner

    3 months ago

    Sydney, Australia FIS, Inc. Full time

    Product Owner We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS? **About the...

  • Service Owner, Cvp Development

    6 months ago

    Sydney, Australia Westpac Banking Corporation Full time

    Service Owner, CVP Development **Service Owner CVP Development - 46734** **Full-time Permanent** **Location - Sydney** **Hybrid Working (2 days on-site)** **How will I Help?** As the Service Owner Customer value proposition within Cash and Transactional Banking, you play a critical role in driving growth and compelling value propositions as the voice...

  • Senior Financial Services Product Owner

    4 weeks ago

    Sydney, New South Wales, Australia Jobs for Humanity Full time

    Role OverviewA career as a Senior Financial Services Product Owner at Jobs for Humanity offers the chance to shape the future of fintech. This role is ideal for experienced professionals seeking a challenging and rewarding opportunity in product management.