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People & Capability Advisor

4 months ago

Adelaide, Australia Serco Full time

About the Role

As a People and Capability (P&C) Advisor, you will be an integral part of our HR team, providing essential operational support to employees and leaders throughout Australia. This role will involve working across multiple Serco divisions, where you will support managers in managing performance and conduct issues, navigating risks, and interpreting industrial instruments and policies. You will collaborate closely with your HR Advisory colleagues, HR Business Partners, and other HR specialist functions, ensuring a comprehensive and supportive approach to HR challenges. This is an excellent opportunity to develop your skills in a dynamic environment while helping managers achieve the best outcomes for the business.

What you’ll be doing

  • Guiding managers through performance and conduct management activities in a supportive team environment.
  • Supporting organisational changes and addressing employee grievances.
  • Managing investigations for more complex matters as required, again supported by your leaders and specialist functions as needed.
  • Facilitating training and development programs for managers and employees.
  • Ensuring compliance with legislation and company procedures while navigating risks associated with HR matters.
  • Collaborating with contracts to present trends and insights on HR data.
  • Building strong relationships with managers and demonstrating a business-minded approach to HR challenges.
  • Promoting teamwork and collaboration within the HR team and across departments.

About You

  • Tertiary qualification in Human Resources or related field.
  • Prior experience working in a P&C / HR function providing sound advice on Policy and Procedure, and potentially Employee Relations/ Industrial Relations matters.
  • Ability to interpret and understand Awards, Enterprise Agreements, and the Fair Work Act.
  • Knowledge of HR systems, processes, and tools – We use SAP.

You do not need to match every listed expectation to apply for this position. If you like the look of the role, we’d love to hear from you.

This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a Federal police check as an essential selection component for this role.

Serco requires employees in this role to be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our people. Please consider this requirement when submitting your application. 

About us – Serco & proud

At Serco, not only is the nature of the work we do important, but everyone has a vital role to play from caring for vulnerable people to managing complex public services. We are a team of 50,000+ globally and 14,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management & citizen services. To learn more please visit www.serco.com/aspac

Why Join Us

  • You'd be joining a company that delivers essential public services (in partnership wth Governments) that impact a better future for communities, & those in our care. 
  • You’ll get to have an impact on how we doings: Enjoy being part of a driven team with a collaborative culture that values decision-makers & action.
  • We Invest in you: Accelerate your career through our learning & development opportunities – think skills-based training, defined career pathways & fantastic internal mobility opportunities across the group

If you are inspired to make a positive difference and would like to be considered for this opportunity, please apply now.

For more information about this job opening, or to have a confidential discussion, please email Stefi at Stefi.Beka@serco-ap.com. Please be advised that all prospective applicants are required to submit an application and participate in our formal recruitment process. 

Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative, and collaborative. Our people matter and make a difference every day.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability. By joining Serco, you will have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.