Capability Advisor, Insurance

6 months ago


Adelaide CBD, Australia ReturnToWorkSA Full time

**Capability Advisor, Insurance**
- ReturnToWorkSA manages the Return to Work scheme which provides insurance that protects South Australian businesses and their workers from the costs of a work injury_.

**Why join us?**

We are looking for a highly competent** Capability Advisor** to join our dynamic Insurance, Capability Team at ReturnToWorkSA. RTWSA provide a strong organisational culture aimed at supporting our employees to succeed, be well and learn. Amongst the myriad of offerings we provide flexible working conditions, modern CBD offices, an extensive corporate well-being program and free gym onsite, broad salary sacrificing options, discounted corporate private health insurance and competitive salary including annual leave loading.

**The Opportunity**:
The Capability Team support RTWSA Insurance and Claims Agents to build and maintain capability across industry to ensure RTWSA consistently delivers on both our customer experience and scheme objectives. We achieve this by implementing and monitoring RTWSA Insurance’s Capability Framework to mitigate Insurance capability risks.

Capability Advisors support both RTWSA Insurance Team and Agents to build and maintain capability by
- Supporting leaders across Insurance teams (Service Delivery Operations, Premiums and Claims Agents) by designing and leading short-term projects and programs that investigate, analyse and mitigate specific capability risks
- Collaboration and research across RTWSA and industry to develop and embed broader, long term programs that promote RTWSA and Insurance Claims Agents as an attractive industry of choice (i.e. industry attraction and retention strategies, career pathways, national professional standards for claims management, etc.)

**The Role**:
Capability Advisor
- Lead and deliver both short and long term projects and/or programs of work that identify and/or mitigate capability risks, as directly aligned to RTWSA and Insurance strategies.
- Build and maintain effective and productive working relationships & partnerships across RTWSA’s Insurance Team, Business Units, Agents and other across-Scheme participants to meet capability targets and deliverables
- Monitor, measure, analyse, assess and report on the ongoing capability needs of RTWSA’s Insurance Team and Agents to ensure the early identification of risks to Scheme deliverable and to mitigate risks.
- A relevant tertiary qualification is highly desirable, e.g., education, allied health, law or social policy
- Strong program execution skills preferred with experience supporting and/or leading projects/programs of works autonomously, including delivering measurable outcomes within timeframes
- Ability to work collaboratively with others to design, lead and/or support relevant programs of work, evidencing effective and productive working relationships.
- Excellent interpersonal and communication skills
- Broad experience in Workers Compensation or like-Insurance industry (including an understanding of best practice claims management and technical requirements) is highly regarded but not essential,
- Experience in planning, writing, coordinating and/or delivering training programs within organisational settings
- ReturnToWorkSA is an equal opportunity employer, valuing difference and embracing diversity._

**What we offer**:
The total remuneration package for this Level 5 position is starting from $107,842 (exclusive of superannuation).

**Further Information**:
Please view the attached position description for further information.

Capability Advisor, Insurance - Capability - PD.pdf

You can also contact **Jayne Gowland, Manager **on 0438 376 011 to discuss the position further.

**How to apply**:

- The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role._



  • Adelaide, Australia SA Government -DEPARTMENT OF TREASURY AND FINANCE Full time

    **Department of Treasury and Finance** **Job reference**: 637959 **Location**: 5000 - ADELAIDE **Job status**: Ongoing **Eligibility**: Open to Everyone **Remuneration**: ASO7 - Salary Range ($108,109 - $116,864 p.a.) + superannuation **About the opportunity**: The Capability Development Advisor is accountable to the Assistant Director within Payroll...


  • Greater Adelaide SA, Australia Centurion Full time

    **About us**: Centurion is one of Australia’s largest independently owned and operated logistics (3PL) and transport companies. Based in Perth, Western Australia but operating across Australia, we have significant mobile, land and infrastructure assets nationwide, including 20 distribution centres and a fleet of more than 2,000 vehicles. This ensures...


  • Adelaide CBD, Australia ReturnToWorkSA Full time

    **Digital Marketing and Communication Advisor** - ReturnToWorkSA manages the Return to Work scheme which provides insurance that protects South Australian businesses and their workers from the costs of a work injury_. **What’s in it for you?** - Excellent organisational culture - Flexible working conditions - Extensive corporate well-being program,...

  • Case Advisor

    7 months ago


    Adelaide CBD, Australia Mercer Full time

    **Case Advisor** **What can you expect?** In this role your responsibilities that include liaising with members, clients, solicitors, the trustee, and assessors, whilst conducting claim duties. Claims duties will include, complex complaint handling, collation of claim documents and assessing condition of early releases under trustee delegation. **What is...


  • Adelaide CBD, Australia KBR Full time

    **Title**: Payroll & Benefits Advisor **The Company** From individual technologies and services to comprehensive project delivery and mission execution, no other company can match the breadth and depth of KBR. Our strength as an Australian company is demonstrated through more than 60 years of successful project and solution delivery. Headquartered in...


  • Adelaide CBD, Australia Burgess Paluch Full time

    Be mentored by a young partner - National clients - Career making role **The Opportunity** Join this strong insurance team and enjoy quality matters from an enviable client base and deliver commercially focused and astute advice. Alongside a young and friendly partner, you will enjoy being part of this highly ranked, leading national firm in a high quality...

  • Communications Advisor

    5 months ago


    Adelaide CBD, Australia KBR Full time

    **Title**: Communications Advisor **Are you looking for an interesting and dynamic **part-time role** that will allow you to build you career while making a real impact on our business?** **Join us, on the journey!** - Are you a master of connecting the dots, translating the complex and creating tailored communications solutions? - Are you excited by the...

  • Claims Advisor

    1 week ago


    Adelaide, South Australia Suncorp Group Full time

    About AAMIAAMI (Part of Suncorp Group) is a leading insurance provider that's dedicated to making a positive impact on people's lives. We're seeking a highly skilled Claims Advisor to join our team and provide exceptional customer service while driving commercial outcomes.Role OverviewManage a portfolio of claims and proactively work to resolve them within...

  • Customer Advisor

    6 months ago


    Adelaide, Australia Allianz Australia Full time

    **Customer Advisor - Customer Support Team | Multiple locations** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers,...

  • Financial Advisor

    4 months ago


    Adelaide, Australia Australian Government Department of Defence Full time

    The Role Defence Finance Group (DFG) is seeking experienced and enthusiastic finance professionals to join the Navy Acquisitions team for current vacancies in Canberra, Adelaide and Sydney. The APS 6 Finance Advisor is a customer facing role who will work in a small and dynamic team in the provision of strategic financial advice to key clients, both...

  • Customer Advisor

    6 months ago


    Adelaide, Australia Allianz Australia Full time

    **CUSTOMER ADVISOR | ADELAIDE, SA** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so...

  • Reconnect Advisor

    2 months ago


    Adelaide, Australia ReturnToWorkSA Full time

    **The opportunity** As a ReCONNECT Advisor, you’ll make a positive contribution to people’s lives by supporting workers and their families affected by work injury. You’ll manage allocated cases, connecting with injured workers to assess their needs and recommend free or low-cost services and resources to help them focus on their recovery and returning...

  • Capability Lead

    5 months ago


    Greater Adelaide SA, Australia Westpac Banking Corporation Full time

    Capability Lead **Capability Lead - 46901** - **Full Time Permanent Opportunity**: - **Parramatta or Bedford Park location** **How will I help?** As the Capability Lead within the Customer Solutions team, you will develop and deliver coaching and training interventions to build and embed technical skill and professional capability, supporting our new to...

  • Capability Lead

    5 months ago


    Greater Adelaide SA, Australia Westpac Group Full time

    **Capability Lead - 46901** - **Full Time Permanent Opportunity**: - **Parramatta (Sydney or Bedford Park (Adelaide) location** **How will I help?** As the Capability Lead within the Customer Solutions team, you will develop and deliver coaching and training interventions to build and embed technical skill and professional capability, supporting our new...


  • Greater Adelaide SA, Australia Westpac Banking Corporation Full time

    Personal Banking Advisor - **Part time permanent opportunity available - 33.5 hours per week** - **Mandarin language speaking capability highly desirable** - **Keep taking your career up a notch at our Westpac Adelaide branch** **How will I help?** We want to help all of our customers with all of their banking so they make the most of their money. And our...

  • Account Director

    7 days ago


    Adelaide, South Australia Marsh Pty Ltd Full time

    We are currently seeking an Account Director to join our team at Marsh Pty Ltd, a leading insurance broker and risk advisor. This is a full-time role that offers a competitive salary of $80,000 - $100,000 per annum, depending on experience.About the Role:The successful candidate will have a minimum of 1-2 years' experience in a similar account management...


  • Adelaide, Australia QinetiQ Full time

    QinetiQ is a global defence and security company and employs more than 8500 people in more than 50 locations around the world. We offer our customers premier expertise in advice, services and creative technology-based products and help solve some of their most challenging problems. Our determination to deliver and improve today and anticipate and shape...


  • Adelaide, Australia ReturnToWorkSA Full time

    **_The opportunity_** Join us in a pivotal role as we lead the charge in transforming our organisation through innovative learning and capability strategies for our Digital Transformation Program (DTP). This is your chance to make a significant impact by conducting in-depth training needs analyses to understand the implications of change on our people,...

  • Claims Advisor

    5 months ago


    Adelaide, Australia Suncorp Group Full time

    The role AAMI (Part of Suncorp Group) is looking for a best-in-class Claims Advisor to provide exceptional customer service whilst driving commercial outcomes. Suncorp Group is all about making a difference for people and in the communities, they call home. Few areas of our business are quite as foundational in making that difference as our Claims...


  • Adelaide, South Australia Aon Full time

    We are seeking a skilled Insurance Portfolio Manager to join our National Team, specializing in delivering best-in-class risk management solutions for clients. As a key member of our team, you will be responsible for providing exceptional service to a diverse portfolio of national clients, working closely with your team members to implement strategies that...