Support Coordinator Specialist

2 weeks ago

Mulgrave, Victoria, Australia My People Solutions Full time
Job Description

My People Solutions is seeking an experienced Support Coordinator Specialist to join our boutique Support Coordination team.

About the Role

We are looking for a highly skilled and experienced Support Coordinator Specialist to support clients with complex support needs receiving services from large multi-disciplinary teams. The ideal candidate will have at least 2+ years' experience working as a Support Coordinator Specialist with relevant degree-level qualifications, such as social work, and excellent verbal and written communication skills.

Key Responsibilities

  • Understand each client's NDIS plan and goals, align the coordination of supports and multi-disciplinary teams, and build capacity of clients.
  • Ensure reporting requirements are completed as per NDIS guidelines.
  • Answer all enquiries from clients and stakeholders in a timely manner.
  • Manage and maintain client records and information proficiently via Brevity Care.
  • Triage new client referrals, when required, and seek alternative service providers if the company is not the best fit.
  • Mentor other team members to grow and develop in their roles.
  • Use existing contacts and networks to grow the Support Coordination team's client portfolio.

Requirements

  • 2+ years' experience in a Support Coordination NDIS role.
  • Degree-level qualification in a relevant field, such as social work, psychology, allied health, community services, or mental health.
  • Experience of working with and coordinating support for people with complex disabilities, high-intensity care, including mental health and psychosocial disabilities, autism & ADHD, housing, or leaving school.
  • Ability to undertake research, deliver information in an easy-to-understand format, and build key relationships with a range of diverse stakeholders.
  • Must be highly organized and able to manage competing priorities while delivering consistently high-quality outcomes.
  • Full competence with computer systems, apps, and other technology relevant to the role.

What We Offer

Join a dynamic and supportive team at My People Solutions, working in a modern office environment. We offer a range of benefits and opportunities for professional growth and development.

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