Coaching & Development Trainer - Workers Compensation

5 months ago

Port Melbourne, Australia 1602 DXC INT SVCS VIC PTY LTD Full time

Job Description:

About the role

Working in a team of L&D specialists developing and enhancing the technical competence and proficiency our front-line claims team through individual coaching and formal training; providing our people with the skills and support to deliver industry leading outcomes for injured workers, employers and DXC providing claims management services. Developing and delivering our new starter Trainee Program and assisting in the organization and delivery of WorkSafe and DXC providing claims management services.

Role responsibilities include;

developing and enhancing the technical competence and proficiency of our frontline claims teams through individual coaching and formal training; providing our people with the skills and support to deliver industry leading outcomes for injured workers, employers and DXC Integrated Services; and developing new training material and delivering our new starter trainee program assisting in the organisation and delivery of WorkSafe and DXC Integrated Services Trainee programs face to face coaching for trainee programs

Applicants must have:

Minimum 2 years' case management experience in worker's compensation industry

Preferred/Beneficial experience:

Experience developing and facilitating learning workshops Certificate IV in Training and Assessment (TAE40116) Computer skills: Experience in general instruction design & e-learning development (Articulate), Learning Management System (LMS) administration experience.

Other Qualifications

Good analytical and problem solving skills to assess needs and recommend solutions Good communication skills to develop training programs and procedures both written and verbal Good presentation skills, both in person and in distance learning, to train and educate all levels of employees Good interpersonal skills to facilitate effective working relationships with varied levels of employees and stakeholders Personal computer, software and multi-media skills to develop case management proficiency in claims staff Ability to prioritize and meet deadlines Experience coaching/developing individuals Ability to understand and apply knowledge of workers’ compensation case management tasks and processes

Flexible working arrangements

In alignment with our commitment to fostering a flexible and dynamic work environment, we have adopted a hybrid working approach that acknowledges the importance of in-person collaboration while recognising that the determination of your work location will be based on a range of factors to ensure both individual preferences and operational requirements are met.

Employee Benefits

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;

Extensive resources to support your onboarding and continual development including DXC University DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC More time to do the things you love with flexible leave options, including purchased leave Take time to give back with charitable and emergency services volunteer days Well-being matters to us and our Employee Assistance Program is there to support you and your family And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts

DXC Claims Management Services is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice.

If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the " Apply Now " button to submit your resume.

  • Coaching and Development Trainer

    4 weeks ago

    Port Melbourne, Australia 1602 DXC INT SVCS VIC PTY LTD Full time

    About the RoleWe are seeking a skilled Coaching and Development Trainer to join our team at 1602 DXC INT SVCS VIC PTY LTD. As a Coaching and Development Trainer, you will play a key role in developing and enhancing the technical competence and proficiency of our frontline claims teams through individual coaching and formal training.Key...

  • Coaching and Development Trainer

    3 weeks ago

    Port Melbourne, Australia 1602 DXC INT SVCS VIC PTY LTD Full time

    About the RoleWe are seeking a skilled Coaching and Development Trainer to join our team of L&D specialists. As a key member of our team, you will be responsible for developing and enhancing the technical competence and proficiency of our frontline claims teams through individual coaching and formal training.Key ResponsibilitiesDevelop and deliver training...

  • Sales Development Representative, Inbound

    7 days ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...

  • Sales Development Representative, Outbound

    5 months ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...

  • Sales Development Representative, Outbound

    5 months ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...

  • Sales Development Representative, Inbound

    5 days ago

    Melbourne, Victoria, Australia Culture Amp Full time

    Transform the world of work with Culture Amp.As an Inbound Sales Development Representative, you'll be the first point of contact for potential customers, showcasing our industry-leading employee experience platform. You'll work closely with Sales and Marketing teams to qualify leads and drive business growth.Culture Amp is on a mission to create a better...

  • Sales Development Representative, Customer

    7 days ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...

  • North Service Centre Quality Coach

    5 months ago

    Melbourne, Australia AMP Full time

    North Service Centre Quality Coach If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn...

  • Frontend Developer

    2 weeks ago

    Melbourne, Victoria, Australia Culture Amp Full time

    At Culture Amp, we're shaping a product that helps people develop in their career and keep track of their professional goals. We're looking for a talented Frontend Engineer to join our team and contribute to creating innovative solutions that make a tangible difference in the world of work.As a Frontend Engineer, you will play a key role in shaping our...

  • Complaints Team Quality Coach-north Service Centre

    5 months ago

    Melbourne, Australia AMP Full time

    Complaints Team Quality Coach-North Service Centre If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services...

  • Data Engineer Associate

    2 weeks ago

    Melbourne, Victoria, Australia Culture Amp Full time

    This is a Data Engineer Associate role with Culture Amp, a leading company in AU, offering a chance to join a rapidly growing team. The Associate Data Engineer position is an excellent opportunity to start your career in data engineering with ongoing development opportunities.**About the Role at Culture Amp**The Associate Data Engineer will work on real...

  • Coaching & Development Trainer - Workers

    5 months ago

    Melbourne, Australia DXC Technology Full time

    **About the role** Working in a team of L&D specialists developing and enhancing the technical competence and proficiency our front-line claims team through individual coaching and formal training; providing our people with the skills and support to deliver industry leading outcomes for injured workers, employers and DXC providing claims management...

  • Agile Coach

    6 days ago

    Melbourne, Australia AMP Limited Full time

    If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...

  • Staff Engineer

    2 weeks ago

    Melbourne, Victoria, Australia Culture Amp Full time

    Design System Lead Opportunity at Culture AmpCulture Amp is the world's leading employee experience platform, empowering companies to transform employee engagement, drive performance management, and develop high-performing teams. We're seeking an experienced Staff Engineer to lead the technical vision and strategy for our design system, Kaizen.As a key...

  • Staff Engineer

    2 weeks ago

    Melbourne, Victoria, Australia Culture Amp Full time

    About the RoleCulture Amp is a leading employee experience platform that empowers companies to transform employee engagement, drive performance management, and develop high-performing teams. We're seeking an experienced Staff Engineer to join our Design System team, a cross-functional team of engineers and designers responsible for our design system in-house...

  • Product Support Specialist

    1 month ago

    Melbourne, Victoria, Australia Culture Amp Full time

    About Culture AmpCulture Amp is the world's leading employee experience platform, empowering companies to transform employee engagement, drive performance management, and develop high-performing teams.Job Title: Product Support SpecialistWe're seeking a highly skilled Product Support Specialist to join our Melbourne-based team, covering the Australian...

  • Customer Success Coach, Enterprise

    5 months ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how millions of employees across more than 6,600 companies create a better world of work. As the global leader in employee experience, Culture Amp empowers businesses to transform employee engagement, develop high-performing teams, and retain talent via cutting-edge...

  • Commercial Account Executive

    1 week ago

    Melbourne, Victoria, Australia Culture Amp Full time

    About the RoleWe are seeking a highly motivated and results-driven Commercial Account Executive to join our team at Culture Amp. As a Commercial Account Executive, you will be responsible for building strong relationships with our commercial prospects and driving revenue growth.Key Responsibilities:Gain a deep understanding of the prospective customer's pain...

  • Sales Development Representative, Inbound

    5 months ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

  • Enterprise Business Development Manager

    2 weeks ago

    Melbourne, Victoria, Australia Culture Amp Full time

    About the RoleThis strategic role requires a deep understanding of complex customer needs and the ability to deliver tailored solutions that align with large-scale business objectives. As a trusted advisor, the Enterprise Account Executive will build and navigate relationships within large enterprise environments, leveraging their expertise to orchestrate...