Service Administrator

1 month ago

Mackay, Australia Hitachi Full time

Hitachi Benefits

  • The role: A Permanent Full Time Position in a leading OEM with long term job security
  • Salary: Up to approx. $70,000 + opportunity to earn biannual bonuses
  • Health: Discounted Medibank health insurance policy
  • Wellness program: Access to Employee Assistance Program
  • Uniform: Generous uniform supplied with Full PPE
  • Training and Development: Continuous training and upskilling with real career development opportunities, Start your rewarding career now
  • Home Electrical Appliances: Employee exclusive staff discounts on Hitachi goods
  • Company culture: Supportive management who value your input in finding new and improved ways to achieve success. Be a part of a leading OEM that genuinely values its employees and ensures everyone is happy and safe at work
  • Job stability: Full Time – Perm employment

About the Opportunity

Reporting to the Service Manager, you will provide end to end Administration support for our Service team. The role will be standard office hours and will be based in our Mackay Branch.

The responsibilities will include but not limited to:

  • Opening & closing of service jobs
  • Monitoring/organising repairs/servicing on a large fleet of service vehicles
  • Data processing for Service Department
  • Follow up with Sales Department on costings
  • Completion of service paperwork
  • Follow up of sub-contractor invoices
  • Raise purchase orders for service jobs
  • Payroll support as required
  • Compile information required for internal & external audits
  • Arranging site inductions, training and maintaining records
  • Assist in other general Service administration tasks

To be successful you will need: 

  • Previous experience in a similar Administration support role
  • Excellent data entry skills
  • Excellent oral and written communication skills
  • Demonstrated MS Office experience, including Word and Excel
  • The ability to work autonomously as well as part of a team
  • Previous experience in an OEM advantageous
  • Warranty Administration/Processing is highly regarded

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and wholeheartedly value diversity at our company.

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