Collections Team Leader

1 month ago

Sydney, Australia OPS Garrison Lending Operations Pty Ltd Full time

Angle Finance is a leading non-bank asset finance company operating in the rapidly growing intermediary asset finance market. Our signature is Faster, Easier Finance, provided by consistent, predictable and reliable service propositions in everything we do.

Our people make us remarkable. So we’ve built a culture of empowerment, enabling our people to make decisions that drive our speed, our agility, and our ability to see things from different angles.

We offer flexibility, giving our people freedom and tailored support to develop their professional interests beyond their immediate roles, leading to more satisfying careers. We also offer a hybrid working arrangement.

At Angle, different backgrounds, perspectives and life experiences of our people are celebrated. Our aim is to create an inclusive workplace where we foster diversity of thought, and every person feels a sense of belonging.

Due to expansion and growth, we are hiring two Team Leaders for Collections. In these roles, you will be responsible for driving team performance, maximising debt recovery and minimising losses.

1. Team Leader – Vendor

2. Team Leader – Special Servicing

Prior experience leading a team is required along with performance management, strong communication skills and a commitment to training and continuous improvement.

Sydney or Melbourne based

Your role:

  • In collaboration with the Head of Collections, develop and implement strategic plans aligned with the company’s goals.

  • Develop a high-performing Collections team.

  • Serve as the first point of contact and subject matter expert for team escalations and business matters/projects.

  • Identify technical skills gaps and deliver appropriate training interventions.

  • Conduct regular audits and quality assurance reviews of collections activities to ensure compliance with regulations, internal policies, and quality benchmarks

What you bring:

  • Proven experience developing and leading high-performing teams.

  • Experience in supporting and leading transformation/change/growth.

  • Proven track record in collections performance.

  • Adaptability to high paced, agile and high performing environments.

  • Strong communication, problem solving and coaching and training skills.

  • Asset Finance Collections experience is preferred, though not essential.

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