Telemarketer - Aussie Broadband

2 weeks ago

Dandenong South, Australia Aussie Broadband Full time

Aussie Broadband’s purpose is to change the game. As one of our Outbound Sales Consultants you'll support the growth of our business.

This is a permanent role based in Dandenong South, working 37.5 hours per week on a rotating roster.

The working hours are between 8am and 7pm, Monday to Friday and every 3rd Saturday, 9am to 6pm.

At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer, supporting and celebrating difference is just one way that we demonstrate our value of ‘Be good to people’ everyday.

Join us as we continue to grow and make a mark as the 5th largest telco in Australia

Why work for Aussie?

Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we’re growing fast and not slowing down

Our fantastic culture lives and breathes our values:

  • Don't be ordinary, be awesome

  • Think BIG

  • No bullsh*t

  • Be good to people

  • Have fun

We are proud to be a B Corp Certified company, which means we’re good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.

We care about our community through our Pledge 1% commitment, sponsorship programs and our paid staff community service leave offering.

But don’t just take our word for it – We have been named one of the top employers in Australia by HRD magazine.

The good stuff

  • 26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)

  • Discounted internet up to the value of $109 per month

  • 20% off our Mobile services

  • Day to day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Origin, Specsavers, HCF and many more

  • Celebrating you With monthly rewards and recognition

  • Internal training and resources for you to continue to learn, grow and achieve your career goals

  • Yearly allowance for amazing Aussie merch

  • Fitness Passport for access to multiple gyms and pools across Australia

Let’s talk about you

  • Strong communication skills, with the ability to convey technical information in a clear and understandable manner.

  • Proficient computer literacy and data entry skills for notetaking and using basic software packages.

  • A positive and fun-loving attitude.

How will you support our “Why?”

  • Our Outbound team only contacts customers who have shown interest in our products or requested a callback through our website.

  • We encourage you to be authentic and engage in natural conversations with customers.

  • Prioritise customer satisfaction by understanding their needs through effective questioning techniques, product usage analysis, and following standard procedures.

  • Provide customers with comprehensive information about our products and services, empowering them to make informed decisions.

  • Maximise revenue by addressing all of the customers' telecommunication needs.

  • Ensure accurate data entry of customer details into our systems.

Ready to join?

Apply directly and our fantastic team will be in touch

If you have any questions get in touch today with our team at careers@team.aussiebroadband.com.au

Just a heads up, we can’t take applications through email, so make sure you apply via the job link we've set for this role, so you don't miss out

Even if you feel you don’t meet all the requirements, we’d still love to hear your story. We are unconventional in many ways, and we like to think outside the box with the people we hire.

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