Product Support Advisor

5 months ago

Perth, Australia Liebherr Group Full time

The Opportunity

We are currently looking for skilled Product Support Advisors to join our team based at Roy Hill to support our R9400s and R9800s.

The Roster: 8/6, 12-hour days FIFO from Perth

Skills and Duties

Monitoring onsite Liebherr equipment with particular focus on recommending corrective remedies to sustain / improve equipment condition and performance Identify potential risks associated with inventory levels, considering equipment age, operations factors and maintenance Recommend corrective remedies to sustain or improve equipment condition & performance Assisting with and conducting diagnostics evaluation of equipment failures and product faults while mentoring onsite personnel Inspect plant and equipment for conformity Diagnose and repair HEX Electrical Components including diagnostic analysis on Hydraulic/Electrical systems Perform high level modifications to wiring looms and electrical components as required

Qualifications and Experience

Liebherr Hydraulic Excavator experience essential (R9800 and R9400 highly desirable) Certificate III Engineering (Mechanical) Diesel Fitter or Mobile Plant D9812 engine experience desirable Proven track record of high-level customer support Customer focused, great attention to detail and high-level problem-solving skills Current driver’s licence (C class minimum) High Risk Licence LF, DG, EWP and WAH

What we can offer you?

At Liebherr Australia, we’re committed to looking after you, with some great benefits including (but not limited to):

Salary Sacrifice and Novated Car Lease Options Generous employee benefits pool, including, ability to purchase additional leave, paid parental leave, early access to LSL; wide range of company discounts and retail discount program Ongoing world class training and opportunities for upskilling $3000 Referral Program


Diversity and Inclusion

Diversity and Inclusion sit at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork, and diversity of thought in the workplace.

Culture

We are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers. 

If you are interested, please submit your application to:

Liesl Carlse
HR Business Partner

Applications close COB Friday, 2nd August 2024

Candidates are advised that interviews may commence before closing date. Liebherr Australia would like to thank you for submitting your application.

No agencies or third parties please.

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