Product Support Advisor

2 weeks ago

Perth, Australia Liebherr-Australia Pty. Ltd. Full time

Liebherr Australia is currently looking for skilled Product Support Advisors to join our team in Perth on a day shift roster

**Duties Include**:

- Inspect products and/or materials for conformity
- Read and interpret engineering drawings, technical specifications and manuals and make recommendations to internal and external customers
- Maintain, overhaul and test electrical/electronic equipment as well as mechanical components as required
- Collecting data, performing tests and complex calculations, graphing results, and preparing charts and tabulations, estimating materials costs and quantities
- Inspecting designs and finished products for compliance with specifications and regulations
- Assembling, installing, testing, calibrating, modifying and repairing electrical equipment and installations to conform with regulations and safety requirements
- Undertaking electrical workshop functions such as installing assemblies for protection relays, metering and indicating devices

**Qualification and Experience**
- Relevant qualification plus at least 2 years of relevant experience OR at least 3 years of relevant experience
- Liebherr Hydraulic Excavator experience essential (R9800 and R9400 highly desirable)
- Proven track record of high-level customer support
- Customer focused, great attention to detail and high-level problem-solving skills
- Current driver’s licence (C class minimum)
- High Risk Licence LF, DG, EWP and WAH
- Assisting with research and experimentation programs

**What we can offer you?**:
At Liebherr Australia, we’re committed to looking after you, with some great benefits including (but not limited to):

- Salary Sacrifice and Novated Car Lease Options
- Generous employee benefits pool, including, ability to purchase additional leave, paid parental leave, early access to LSL; wide range of company discounts and retail discount program
- Ongoing world class training and opportunities for upskilling
- $3000 Employee Referral Program
- $1300 Health and Wellness Payment

**Diversity and Inclusion**

Diversity and inclusion sit at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork and diversity of thought in the workplace

**Culture**

We are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers

**Join us and launch your career with Liebherr today**:
No agencies or third parties please.
- Please note: applicants successful in progressing past interview stage will be required to undergo a Pre-employment process including National Police Clearance and Medical Screening process which includes drug and alcohol testing._

**One Passion. Many Opportunities.**

**The company**:
Liebherr-Australia Pty Ltd is part of the Liebherr Group, which employs nearly 50,000 people, in more than 140 companies and 50 countries on every continent. Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes as well as deep foundation machines throughout Australia and New Zealand. Though the company's 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.

**Location**:
Liebherr-Australia Pty. Ltd.

555 Great Eastern Highway

6104 Perth

Australia (AU)

**Contact**:
Liesl Carlse

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