Product Support Advisor
3 weeks ago
About Us
Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.
The Opportunity
We currently have an exciting opportunity for a trade qualified HV Electrician to join our team as a Product Support Advisor. This permanent role will allow you to access OEM training while you build a long-term career in a global company. Working an 8/6 roster from the Goldfields, you will work as part of a team and drive the reliability and availability of the mobile fleet while keeping an impeccable safety record.
Main responsibilities include:
- Organising and providing feedback on any reliability related issues or concerns regarding the large fleet of Hitachi Construction Machinery Australia (HCA) mining equipment onsite
- Providing assistance to Service Personnel and Parts and Service Advisors as required, helping with parts and technical concerns
- Identify areas for improvement and work with the customer to address any shortcomings
- Escalate all issues to relevant teams and within a timely manner
- At all times maintain an open communication and good working relationship with customers, peers and other departments
- Ensure that all interactions with internal and external customers and stakeholders is professional and courteous as you are required to continuously ‘Promote & Enhance’ Hitachi’s promise of Total Customer Satisfaction
To be successful in this role you will have:
- Relevant HV trade qualifications
- Looking for the next step in your HV career
- Previous experience in a leadership role with frontline operational experience with the desire to develop, influence and motivate a team of operational staff (Desirable)
- Working knowledge of planning and scheduling with the ability to deliver in tight timeframes
- Demonstrated background experience with Hitachi mobile equipment will be highly regarded
- Good communication and customer service skills and the ability to build long term relationships
- Safety focus and abide by site safety processes
Benefits
We are offering:
- Permanent Full Time Position in a leading OEM with long term job security
- Competitive pay rate + company biannual bonuses $$$
- Qantas points/status credits for site travel
- Reimbursements paid for transport to and from home to airport, or airport parking
- Brand new HP Laptop provided to new employees – no more paper timesheets
- 190hr annual leave & 76 hours personal leave per annum
- Relocation assistance if required
- Opportunity to work on the entirety of the Hitachi range, including a new fleet of trucks and excavators
- Exclusive staff discounts on Medibank Health Cover and Hitachi appliances, and other products & services
- OEM training and opportunities for upskilling with access to the latest technologies
- Supportive mentors who value your input in finding new and improved ways to achieving success
- Career progression in a leading OEM
- Be a part of a leading OEM which genuinely values and ensures everyone is happy and safe at work
-
Product Support Advisor
4 weeks ago
Perth, Australia Liebherr-Australia Pty. Ltd. Full time**About the Role** Liebherr Australia is currently looking for **skilled Product Support Advisors** to join our team in Perth In this role, you'll provide field and technical support to our customers, ensuring their Liebherr equipment operate at peak performance. You'll be a problem-solver, a skilled technician, and a trusted advisor, collaborating with...
-
Product Support Advisor
6 months ago
Perth, Australia Hitachi Construction Machinery Full time**About Us** Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. **The Opportunity** We currently have an exciting opportunity for a trade qualified HD Fitter to join our team as a Product Support Advisor for Excavator. This permanent role will allow you to access OEM training while you build...
-
Product Support Advisor
2 weeks ago
Perth, Australia Liebherr-Australia Pty. Ltd. Full timeLiebherr Australia is currently looking for skilled Product Support Advisors to join our team in Perth on a day shift roster **Duties Include**: - Inspect products and/or materials for conformity - Read and interpret engineering drawings, technical specifications and manuals and make recommendations to internal and external customers - Maintain, overhaul...
-
Product Support Advisor
2 weeks ago
Perth, Australia Hitachi Construction Machinery Full time**About Us** Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. **The Opportunity** We currently have an exciting opportunity for a trade qualified Mechanical Fitter to join our team as a Product Support Advisor. This permanent role will allow you to access OEM training while you build a...
-
Product Support Advisor
6 months ago
Perth, Australia Hitachi Construction Machinery Full timeThe Opportunity We currently have an exciting opportunity for a trade qualified HD Fitter to join our team as a Product Support Advisor for Excavator. This permanent role will allow you to access OEM training while you build a long-term career in a global company. Working an 8/6 roster, you will work as part of a team and drive the reliability and...
-
Product Support Advisor
6 months ago
Perth, Australia Hitachi Construction Machinery Full time**About Us** Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. **The Opportunity** We currently have an exciting opportunity for a trade qualified HD Fitter to join our team as a Product Support Advisor for Excavator. This permanent role will allow you to access OEM training while you build...
-
Product Support Specialist
1 month ago
Perth, Western Australia Cummins Full timeProduct Support Advisor RoleWe are seeking a skilled Product Support Advisor to join our team at Cummins. As a Product Support Advisor, you will be responsible for delivering exceptional support to our customers, prioritizing fleet availability of Cummins powered equipment.Key Responsibilities:Complete breakdown repairs and maintenance on siteDiagnose and...
-
Product Support Advisor
5 months ago
Perth, Australia Hitachi Full timeAbout UsHitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.OpportunityWe currently have an exciting opportunity for a Product Support Advisor to join our Tom Price team for an exciting new project. If you consider yourself to be a personable professional with a real passion for providing genuine...
-
Product Support Advisor
5 months ago
Perth, Australia Hitachi Construction Machinery Full timeAbout Us Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. Opportunity We currently have an exciting opportunity for a Product Support Advisor to join our Tom Price team for an exciting new project. If you consider yourself to be a personable professional with a real passion for...
-
Product Support Advisor
5 months ago
Perth, Australia Liebherr Group Full timeThe Opportunity We are currently looking for skilled Product Support Advisors to join our team based at Roy Hill to support our R9400s and R9800s. The Roster: 8/6, 12-hour days FIFO from Perth Skills and Duties Monitoring onsite Liebherr equipment with particular focus on recommending corrective remedies to sustain / improve equipment condition and...
-
HR Advisor
6 months ago
Perth, Australia HAYS Full timeGeneralist HR Advisor for National business based in the Eastern Suburbs Our client provides products and services to the mining sector, with production facilities based in our Eastern Suburbs they are seeking a generalist HR Advisor to join their team. Responsible for managing the entire end to end employee lifecycle, you will be responsible for: -...
-
Senior Advisor Mining Productivity
4 weeks ago
Perth, Australia Rio Tinto Full timeSenior Advisor – Mining productivity Join a team of Subject Matter Experts to deliver Mining Productivity initiatives Foster and strengthen relationships with internal and external stakeholders Perth based role with regular travel to our Pilbara Mine sites and Operations Centre About the role Finding better ways to provide the...
-
Advisor Support Coordinator
2 months ago
Perth, Australia NAB - National Australia Bank Full time**Advisor Support Coordinator** Deliver top-notch administrative and marketing support that drives success! Be the backbone that ensures smooth operations. - We are empowered to make a positive difference in for customers and communities - Everyone is given the opportunity to learn, grow and achieve. - Be supported to grow your career **In this role, you...
-
Advisor Support Coordinator
2 weeks ago
Perth, Australia NAB - National Australia Bank Full time**Advisor Support Coordinator** Deliver top-notch administrative and marketing support that drives success! Be the backbone that ensures smooth operations. - We are empowered to make a positive difference in for customers and communities - Everyone is given the opportunity to learn, grow and achieve. - Be supported to grow your career **In this role, you...
-
Product Support Specialist
1 month ago
Perth, Western Australia Hitachi Construction Machinery Full timeThe OpportunityWe are seeking a skilled and experienced trade qualified HD Fitter to join our team in a permanent full-time role as a Product Support Advisor for Excavator. This position offers a long-term career path with access to OEM training and the opportunity to work on the entirety of the Hitachi range.Main Responsibilities Include:Organising and...
-
Senior Advisor Mining Productivity
3 weeks ago
Perth, Australia Rio Tinto Full timeSenior Advisor – Mining productivityJoin a team of Subject Matter Experts to deliver Mining Productivity initiativesFoster and strengthen relationships with internal and external stakeholdersPerth based role with regular travel to our Pilbara Mine sites and Operations CentreAbout the roleFinding better ways to provide the materials the world needs.We are...
-
Senior Advisor Mining Productivity
4 weeks ago
Perth, Australia RioTinto Full timeSenior Advisor – Mining productivity Join a team of Subject Matter Experts to deliver Mining Productivity initiatives Foster and strengthen relationships with internal and external stakeholders Perth based role with regular travel to our Pilbara Mine sites and Operations Centre About the role Finding better ways to provide the materials the world...
-
Ir Advisor
6 months ago
Perth, Australia FourQuarters Recruitment Pty Ltd Full timeIR/ER Advisor - North of the river - 3 Days WFH **Our Client** IR/ER Advisor role within a well-established and supported team based in the Northern suburbs of the CBD. This is a rare opening for a HR Advisor looking to hone in on their IR/ER expertise, within a friendly and supportive team of industry experts. **Description** Reporting to the HR Lead,...
-
Customer Advisor
6 months ago
Perth, Australia NAB - National Australia Bank Full time**Customer Advisor - Perth CBD**: **Job no**: VOLRCAPERCBDWA23 **Business unit**: Personal Banking **Work type**: Permanent Part time **Region**: WA- Perth inner - **Kick start your career in the banking and finance industry**: - **Work in a collaborative and inclusive team environment and as part of your local community**: - **MULTIPLE opportunities...
-
Customer Advisor
7 months ago
Perth, Australia NAB - National Australia Bank Full time**Customer Advisor - Perth Southern Suburbs WA**: **Job no**: VOLRCAPERSTHNWA23 **Business unit**: Personal Banking **Work type**: Permanent Part time **Region**: WA- Perth inner - **Kick start your career in the banking and finance industry**: - **Love retail but not working weekends?**: - **All roles are 5 days per week Monday to Friday**: - **MULTIPLE...