Product Support Advisor

3 weeks ago

Perth, Australia Liebherr-Australia Pty. Ltd. Full time

**About the Role**

Liebherr Australia is currently looking for **skilled Product Support Advisors** to join our team in Perth

In this role, you'll provide field and technical support to our customers, ensuring their Liebherr equipment operate at peak performance.

You'll be a problem-solver, a skilled technician, and a trusted advisor, collaborating with customers and colleagues to keep their operations running smoothly.

**Duties**:

- Inspect products and/or materials for conformity
- Read and interpret engineering drawings, technical specifications and manuals and make recommendations to internal and external customers
- Maintain, overhaul and test components as required
- Diagnostic analysis on Liebherr electrical, mechanical and hydraulic systems
- Running adjustments to plant and equipment

**Qualification and Experience**:

- Relevant qualification plus at least 2 years of relevant experience OR at least 3 years of relevant experience
- Liebherr Hydraulic Excavator experience essential (R9800 and R9400 highly desirable)
- D9812 engine experience desirable
- Proven track record of high-level customer support
- Customer focused, great attention to detail and high-level problem-solving skills
- Current driver’s licence (C class minimum)
- High Risk Licence LF, DG, EWP and WAH

**What we can offer you?**:
At Liebherr Australia, we’re committed to looking after you, with some great benefits including (but not limited to):

- Salary Sacrifice and Novated Car Lease Options
- Generous employee benefits pool, including, ability to purchase additional leave, paid parental leave, early access to LSL; wide range of company discounts and retail discount program
- Ongoing world class training and opportunities for upskilling
- $3000 Referral Program
- $1300 Health and Wellness Payment

**Join us and launch your career with Liebherr today**:

- Applications to be submitted online_

**Applications close Sunday, **20th December 2024**

No agencies or third parties please.

**One Passion. Many Opportunities.**

**The company**:
Liebherr-Australia Pty Ltd is part of the Liebherr Group, which employs nearly 50,000 people, in more than 140 companies and 50 countries on every continent. Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes as well as deep foundation machines throughout Australia and New Zealand. Though the company's 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.

**Location**:
Liebherr-Australia Pty. Ltd.

555 Great Eastern Highway

6104 Perth

Australia (AU)

**Contact**:
Liesl Jane Carlse

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