Business Analyst Lead

2 weeks ago

Sydney, Australia Talenza Full time

Business Analyst Lead – Telephony Project

Contract Type: Fixed-Term Contract (FTC) – 2 Years, until 2026
Salary: Up to $170,000 (including superannuation)
Location: 50% office attendance

About the Role
We are seeking an experienced Business Analyst Lead with extensive expertise in telephony projects and business analysis to join an excellent project team.

Key Responsibilities

  • Project Strategy & Delivery: Lead strategic business analysis for the telephony hardware replacement project, ensuring alignment with project goals and stakeholder expectations.
  • Mentorship & Support: Act as a subject matter expert (SME) for the project team, including two dedicated Business Analysts, providing guidance, coaching, and knowledge-sharing on telephony and business analysis best practices. NB: no direct reports
  • Stakeholder Engagement: Collaborate with senior stakeholders to gather insights, communicate project status, and manage expectations across the organization.
  • Agile Methodology: Help introduce new, agile ways of working, bringing in modern approaches that will enhance project delivery and responsiveness.
  • User-Centric Focus: Develop a business case and deliver solutions that meet the needs of a large, diverse user base across multiple offices.

Qualifications and Experience

  • Extensive Business Analysis Expertise: Strong background in business analysis, ideally with specific experience in telephony or technology hardware replacement projects.
  • Senior Stakeholder Management: Proven experience engaging with senior stakeholders and communicating effectively at all levels of the organization.
  • Mentorship and Coaching: Ability to coach and mentor team members, enhancing their understanding of both the subject matter and business analysis methodologies.
  • Agile Project Experience: Familiarity with Agile frameworks and their application in large-scale transformation projects is beneficial.
  • Telephony Knowledge: While financial services experience is not required, knowledge of telephony systems is highly desirable.

Candidates must be based in Sydney with full work rights

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