ICT Business Analyst
1 week ago
Target Business Services is seeking a highly skilled ICT Business Analyst to join its IT management team. As a key member of the team, you will be responsible for translating business needs into high-quality business requirements, working closely with stakeholders to understand business strategy, processes, and services.
Key Responsibilities:
- Drive the development and documentation of business processes, including process objectives, roles, responsibilities, policies, and process maps.
- Work with key staff from diverse business units to gather and document business specifications and translate those into functional and non-functional requirements.
- Provide technical expertise and direction in support of system infrastructure and process improvements, diagnosing and resolving complex customer system issues.
- Develop business cases and establish a common approach to manage key project stakeholder escalations to achieve project milestones and agreed project budget.
- Design and document functional and technical requirements and help scope projects by understanding timelines and work.
Requirements:
- Relevant bachelor's degree and at least 2 years of experience in a similar role.
- Strong technical background and excellent client management skills.
- Superior interpersonal and team management skills, with practical knowledge of process analysis tools and techniques.
- Extensive experience in an information technology environment.
What We Offer:
A dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and experienced ICT Business Analyst looking for a new challenge, please submit your application.
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