ICT Business Analyst

1 week ago

Sydney, New South Wales, Australia Target Business Services Full time
Job Title: ICT Business Analyst

Target Business Services is seeking a highly skilled ICT Business Analyst to join its IT management team. As a key member of the team, you will be responsible for translating business needs into high-quality business requirements, working closely with stakeholders to understand business strategy, processes, and services.

Key Responsibilities:

  • Drive the development and documentation of business processes, including process objectives, roles, responsibilities, policies, and process maps.
  • Work with key staff from diverse business units to gather and document business specifications and translate those into functional and non-functional requirements.
  • Provide technical expertise and direction in support of system infrastructure and process improvements, diagnosing and resolving complex customer system issues.
  • Develop business cases and establish a common approach to manage key project stakeholder escalations to achieve project milestones and agreed project budget.
  • Design and document functional and technical requirements and help scope projects by understanding timelines and work.

Requirements:

  • Relevant bachelor's degree and at least 2 years of experience in a similar role.
  • Strong technical background and excellent client management skills.
  • Superior interpersonal and team management skills, with practical knowledge of process analysis tools and techniques.
  • Extensive experience in an information technology environment.

What We Offer:

A dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and experienced ICT Business Analyst looking for a new challenge, please submit your application.

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